Hello,
I work at a very large credit card company with our voice response system. My team and I are developing a capability where customers can type their answers rather than speaking them during a phone call. On iphone you can pull up the keypad during a phone call; however, how can we pull up the keyboard as well? Can someone advice or point me in the right direction.
Thanks!
[Re-Titled by Moderator]
iPhone 15, iOS 18
You can't. And it makes no sense. There is absolutely no need or way of pulling up a full keyboard. And even if there were, PBX systems cannot get input from a full keyboard since there no associated tones for a full keyboard the system could pick up and no way to send key presses or characters over a voice call.
What you propose does not work with voice response systems.
You can't. And it makes no sense. There is absolutely no need or way of pulling up a full keyboard. And even if there were, PBX systems cannot get input from a full keyboard since there no associated tones for a full keyboard the system could pick up and no way to send key presses or characters over a voice call.
What you propose does not work with voice response systems.
How can I access the keyboard during a phone call on iPhone?
