How to remove third party apps and software from my account on apple.com and iCloud.com

I know someone who gained access thru a recovery contact person I had linked to my account on apple. They managed to change notifications on my phone and well not only stole money but is still accessing my email accounts and my phone all because they are using school and business accounts and third party apps to access my information. When I try to access them I am just reminded that I am listed as a part of the team or family but yet I have unauthorized access to these accounts to remove my accounts from these platforms and I am tried and annoyed by it all. even though I have new accounts and emails I still manage to see them and there third party accounts linked to my account. I’ve contacted apple but it goes no where but to reset password and mind you I’ve lost employment opportunities and more due to these people. I don’t have any other ways to go about this.

iPhone 14

Posted on Feb 5, 2025 07:33 PM

Reply

Similar questions

5 replies

Feb 5, 2025 07:53 PM in response to pdogg469

Why unrelated images were posted, and not images of the reported unexpected team or family associations and business accounts?


If you don’t trust your recovery contact, revoke that. Set up an account recovery contact - Apple Support


As for securing your Apple Account, I’m sure you’ve received suggestions from Apple and probably from previous discussions, and have considered and acted upon those as appropriate for your situation. Accordingly, it is unlikely that you’ll get better or different or new suggestions here.

Feb 5, 2025 09:35 PM in response to pdogg469

See If you think your Apple Account has been compromised - Apple Support

And, remove any unknown devices from account.apple.com


This isn’t my first time contacting apple support. I have been following their activity within my account and I know they have my account limited to remove certain devices from my account and I have sent screenshots to apple and yet nothing. I hope someone will help me recover my account as I have done deactivated my accounts with outlook and gmail and iCloud…


Apple does not limit your account. Only you can remove unknown devices. Unknown devices can only be added if someone knows your Apple Account credentials. See the link above. Basically, change your password and enable two-factor authentication.


even made new accounts with new platforms and still I find the same third party apps on my Device.

That's improbable unless you install the third-party apps.


Yes single as I only have a iPhone 14. I get that this may be hard to believe but it is not made up or imagined. I have some knowledge about JavaScript and coding and developing apps but not like this. Apple has given me access to apps that aren’t available for the public for beta testing and this is how they were able to gain acccess of my accounts without having my phone near them. Shortcuts and hide my email is just the tip of the iceberg here.


No. That's not possible.


These photos are from Snapchat and I can’t refuse the update and if I accept it gives access to whoever is on my account and I can’t change it.


To use the software you need to accept the terms and conditions. This does not grant anyone access into your account.


I tried to reset my password and well a new phone is associated with my account and I don’t have access to that to secure my account.


Remove any unknown devices at account.apple.com

Feb 5, 2025 09:21 PM in response to MrHoffman

This isn’t my first time contacting apple support. I have been following their activity within my account and I know they have my account limited to remove certain devices from my account and I have sent screenshots to apple and yet nothing. I hope someone will help me recover my account as I have done deactivated my accounts with outlook and gmail and iCloud… even made new accounts with new platforms and still I find the same third party apps on my Device. Yes single as I only have a iPhone 14. I get that this may be hard to believe but it is not made up or imagined. I have some knowledge about JavaScript and coding and developing apps but not like this. Apple has given me access to apps that aren’t available for the public for beta testing and this is how they were able to gain acccess of my accounts without having my phone near them. Shortcuts and hide my email is just the tip of the iceberg here. These photos are from Snapchat and I can’t refuse the update and if I accept it gives access to whoever is on my account and I can’t change it. I tried to reset my password and well a new phone is associated with my account and I don’t have access to that to secure my account.

Feb 6, 2025 10:21 AM in response to pdogg469

The help you need with whatever might be happening here — whether that might involve IT security, IT generally, or issues entirely otherwise — will not likely be received by calling Apple Support, nor likely by posting in forums.


Why so? You were already undoubtedly provided with information about securing your Apple Account, and have undoubtedly already acted accordingly and appropriately with that information.


You were already undoubtedly also provided with information about removing any associated devices from an Apple Account, as well.


You will have undoubtedly already enabled two-factor authentication, too.


Which then means you’re either worth vast sums to (re)compromise your Apple Account, or something else is happening here.


These sorts of cases are not going to get addressed by forum postings and with unrelated-to-security images, whether you‘re an immensely valuable adversary, or whether something else entirely is arising here.


What sort of help might be appropriate here, whether that’s forensics, or acquiring general IT knowledge or of forensics, or whether that help might involve something else unrelated to IT and IT security, is unclear.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to remove third party apps and software from my account on apple.com and iCloud.com

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.