Why is the App Store asking for my credit card details when downloading free apps?

When I try to download anything even free stuff it keeps making me look at my credit card and filling it out when it’s already in. Anyone know how to fix it? (iPad 5th Generation version 16.7.10)


[Re-Titled By Moderator]

iPad, iPadOS 16

Posted on Feb 4, 2025 07:47 PM

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Posted on Feb 4, 2025 07:52 PM

There is some kind of problem with your payment method. You need to have a valid payment method even if you are looking to download a free app that will not be charged.

If you can’t download or update apps on your iPhone or iPad - Apple Support


We don't have access to your account to determine what the issue is with your payment method, but you can contact Apple directly and they may be able to provide further assistance.

Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 4, 2025 07:52 PM in response to ThaTonepers0n

There is some kind of problem with your payment method. You need to have a valid payment method even if you are looking to download a free app that will not be charged.

If you can’t download or update apps on your iPhone or iPad - Apple Support


We don't have access to your account to determine what the issue is with your payment method, but you can contact Apple directly and they may be able to provide further assistance.

Contact Apple for support and service - Apple Support

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Why is the App Store asking for my credit card details when downloading free apps?

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