Mac Studio - Kernel panic, pink flash, auto restart daily.

Debugging steps:

Make certain you have applied all available software updates, because no one is willing to debug a problem that might have been seen and solved already.

Then you need to go through the 'regular" steps to eliminate added software as the cause of the problem:

• Run In Safe Mode, where no third-party add-ons are loaded

• create a new "clean" User account, and run with that to eliminate contamination in your regular User account

• run the diagnostic to check for GROSS issues. "no fault found" is not the same as "all is well".

If you are seeing kernel panics, post a panic report. Some panic-reasons suggest a Hardware issue. There is a procedure that can allow you to find those reports to post one. Ask for assistance if you need it.

if you take it to an Apple service provider first, they CAN run their diagnostics, which are a bit more comprehensive that the User diagnostics. In the very small amount of time they are run, “No faults detected” still does not mean “All is Well” but at least there are no detected GROSS problems. Unless they can find a fault, they will return your computer unchanged.

Genius Bar technicians are NOT trained to read panic reports and computer logs. When you present your computer at the Genius Bar with the expectation of a quote to repair it, you must generally meet these criteria:

• your Mac won't do anything

• your Mac fails diagnostics

• your Mac has a problem you can repeatably demonstrate on demand

one other oddball case:

• Apple online support has DIRECTED a Service Provider to replace specific components inside your Mac, such as the mainboard or display. Bring proof, such as case number.

The telephone support people are more likely to work with you. They will insist that you go through the motions to eliminate software issues. But when they get to the end of their list, you should insist on having your problem escalated to a specialist. Specialists are more likely to actually read your panic reports, and to agree this is a problem and DIRECT an Apple service provider to swap things (likely mainboard) for a new one.

You MUST have a Trusted backup before submitting your Mac for service. if the mainboard is swapped out, the boot drive will be swapped out as well, and you will not get your files back.

this report may indicate a serious hardware issue:

2025-01-31 09:14:45 Kernel Panic (6 times)

First occurrence: 2025-01-24 12:19:30

Details:

panic(cpu 1 caller 0xfffffe001cdd7a28): "dart-ave0 (0xfffffe1b5af9b000

): DART(CPUDART) error: SID 0 PTE invalid exception on write of DVA 0x

6918040 (TTBR 0 SEG 0x3 PTE 0x246) ERROR_STATUS 0x80000404 TIME 0xb0c8

2e8c1eea TTE 0 AXI_ID 0x40"@AppleT6000DART.cpp:1407

Panicked task 0xfffffe2028040678: 0 pages, 906 threads: pid 0: kernel_

task

can you find and post the original report (of which this is a summary)?

Kernel Panic Reports are stored in the Folder at:

/Library/Logs/DiagnosticReports

If you copy and paste that string into:

Finder > Go menu > Go to Folder

it will take you to the Folder where those reports are stored.

Kernel panic reports are named with Date&Time and start or end in ‘panic’

If you find one, please post as much as you can here, by using the “additional text” Icon in the reply footer (looks like a paper with writing). (Once the report devolves into incessant software-names or incessant Base-64 dumps with lots of AAAAAA lines, you are done.)

Please don’t post more about 20 lines of any other types of reports — they are interminable, and any information useful for this purpose is on the first screenful.

If you post your kernel panic here in its entirety, using the additional text icon in the reply footer, we do have some Readers (typically with developer background) who can attempt to interpret those panic reports. Even if no clear symptom emerges, this can still save a step if you DO need to contact Apple support later, because Apple Support specialists can read the panic reports you posted here, if you tell them what discussion or what Avatar.