How can I prevent iPhone 11 from switching off when locked?

How to prevent iPhone 11 to switch off when locked ?




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iPhone 11, iOS 18

Posted on Jan 29, 2025 06:43 PM

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Posted on Jan 29, 2025 06:49 PM

Are you saying when the screen locks on your iPhone, it powers off completely? That shouldn't be happening. Unless the health of the battery has declined to the point the phone is protecting itself.


Open Settings > Battery > Battery Health and if it says 80% or less, the batteries health has degraded to the point it needs to be replaced at your Apple Store Genius Bar or Apple Authorized Service Provider.

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Question marked as Top-ranking reply

Jan 29, 2025 06:49 PM in response to poulami224

Are you saying when the screen locks on your iPhone, it powers off completely? That shouldn't be happening. Unless the health of the battery has declined to the point the phone is protecting itself.


Open Settings > Battery > Battery Health and if it says 80% or less, the batteries health has degraded to the point it needs to be replaced at your Apple Store Genius Bar or Apple Authorized Service Provider.

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How can I prevent iPhone 11 from switching off when locked?

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