Cloud Library infinite loading in Apple Music macOS app
Hello! I open the Apple Music app on MacOS Venture 13.7.2 and I get the message "Loading cloud library...". This process is endless. I don't see a single song from my media library.
I have a subscription to Apple Music. Everything works fine on the iPhone and Apple TV, I see my media library. I logged in under the same account everywhere.
To solve the problem, I tried:
1. Disable and enable sync in the Music settings
2. Log out and log in to Apple Music
- Deauthorize and Authorize my MacBook
3. Restart the application and computer
4. Open the Music app in safe mode
5. Delete the genius.* file from the media library file.
6. Completely delete the file with the media library from the user folder and create a new one.
Nothing helped.
Help me, please.
P.S. I noticed that if I open Apple Music via a browser (link) I get a number of albums with the artist "undefined" without a cover. These are albums that I added myself from a MacBook and then deleted. And they don't open. I delete them, but after refreshing the page they reappear. Ghost albums.
MacBook Pro 13″, macOS 13.7