I’ve been unable to subscribe to games or other services. I get the circle of death. I can download the apps fine but just can’t subscribe. Older subscriptions work fine. I don’t know if it’s in my settings or what else it could be. Does anyone know a fix or explanation for this? Thank you.
[Re-Titled by Moderator]
iPad, iPadOS 18
You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
Unless the App subscription is being purchased directly from the App Developer's own website, the App Subscription is most likely being activated as an in-App Purchase via the Apple App Store.
Assuming that your iPad is not centrally managed by an Educational Establishment or Business (as the device may be remotely managed) - if you are experiencing difficulties with adding, updating or removing Apps from your iPad, you’ll need to check your ScreenTime restrictions:
Unfortunately I already had them set to allow so that is not the problem.
Thank you for the help and advice. I downloaded the Apple support app and got it straightened out. Thanks again!
Unable to subscribe to games or services on iPad
