All custom apps missing from Saved to iCloud list in settings

Question

All custom apps missing from Saved to iCloud list in settings

Hi,

macOS Sequoia 15.2 (24C101) on Macbook Pro M1 16GB, 1.42 of 2TB used.

Almost every day, my apps get missing from iCloud. Only a standard set shows up, see screen shot. There should be Keynote, Number, Pages at the least, a few others as well. When I try to open a file on iCloud Drive from within Numbers using the Side Bar, I get nothing or error The operation couldn’t be completed. (NSFileProviderErrorDomain error -2005.)

This happens a lot when I switch networks. I already quit the University VPN (PaloAlto GlobalProtect, works nicely at home).

I have already turned iCloud on and off. Apart from this taking a lot of time, it does not help permanently.

I have 500 GB of 2 TB free on the SSD and have 173 of 200 GB on iCloud, so there should be plenty of space to keep everything downloaded.

Any hints appreciated.

etrecheck report

(the kernel panic on Jan 9 was my fault, copypasting large images in keynote w clipboard history on.)

MacBook Pro (M1, 2020)

Posted on Jan 21, 2025 03:25 AM

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Answer 1

Jan 31, 2025 03:12 AM in response to schmunzelmonster

same thing once more: all custom apps gone from iCloud Drive. Is there anything that can cause this? I am suspecting the PaloAlto GlobalProtect VPN of my university- disconnecting doesn't help though, and it's been on and fine with Cloudkit the whole week.

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Answer 2

Jan 21, 2025 06:44 PM in response to schmunzelmonster

Could not sign into iCloud again, password was said to be wrong.

installed Sequoia from recovery over night (3.5 h)

signed in without issue with the same password. All apps are there and syncing.

>> don't sign out of icloud if you still need the computer for today.

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Answer 3

Feb 10, 2025 01:07 AM in response to schmunzelmonster

Now the disconnect from iCloud happens every couple of days. I notice it with error messages from app using iCloud. Custom apps are gone from System Settings > name > icloud > Saved to iCloud > See all. Reboot fixes it so far. But this is not normal. It is not the VPN because deactivating the VPN works flawlessly and changes nothing. looking for something to monitor to figure this out because my notes are affected that I need a lot.

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Answer 4

Jan 21, 2025 10:15 AM in response to schmunzelmonster

I'm signing out of icloud once more.

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All custom apps missing from Saved to iCloud list in settings

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