iPhone 11 won't turn on for erasing

I can’t turn it on to erase all content and data. How do I erase this phone


[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Jan 20, 2025 12:56 PM

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Question marked as Top-ranking reply

Posted on Jan 20, 2025 1:04 PM

The phone has to be working to be erased, no matter how you choose to erase it.


See if you can get the phone working again by making an appointment at the Apple Store or taking the phone to an authorized Apple service shop. You can find a list of authorized shops in your area by using this link:


Find Locations





2 replies
Question marked as Top-ranking reply

Jan 20, 2025 1:04 PM in response to Gizzy55

The phone has to be working to be erased, no matter how you choose to erase it.


See if you can get the phone working again by making an appointment at the Apple Store or taking the phone to an authorized Apple service shop. You can find a list of authorized shops in your area by using this link:


Find Locations





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iPhone 11 won't turn on for erasing

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