iPhone 15 limited warranty issue without receipt

Hello, I have a problem with my iPhone 15. There is a limited warranty, it shows by the serial number, but they refuse warranty service because I don’t have a receipt, the phone was given to me. What should I do?



[Re-Titled by Moderator]

iPhone 12 Pro, iOS 18

Posted on Jan 20, 2025 12:39 AM

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Posted on Jan 20, 2025 10:43 AM

Who refused service? Apple doesn't require proof of purchase for an iPhone which is under a valid warranty. That said, if it was a gift, ask the gift giver for a copy of the receipt.

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iPhone 15 limited warranty issue without receipt

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