Spinning wheel while using Final Cut after every action. External drives only.

I am completely ignorant about Jamf and do not know how it works or what it does with your computer.

A simple test, if it is possible, would be to "disconnect" your Mac from Jamf and see whether it solves the issue.

You would at least know the culprit.

Crowdstrike Falcon was the issue! Had to figure out how to uninstall it as it's really locked down. This site had good instructions and you will need a key from your IT department. https://commons.lbl.gov/pages/viewpage.action?pageId=217300868

Next I am going to install a newer version of Falcon to see if the issue returns.

FYI - Using the Promise software for our external RAID DAS devices.

Same exact problem here. Happened couple days ago. Someone else had this issue this week here. My IT couldn't figure it out as well.

I removed Falcon with help from my IT department, need to use Terminal and a code for it to be removed. Once removed, the computer worked great. Tried reinstalling Falcon and had nothing but issues. I've had mixed results with just turning off "Full Disk Access" in the System Settings>Privacy & Security. One machine works well, the other seems to have occasional issues.

My IT department has a support ticket with Crowdstrike and just today they had me run some commands in Terminal that created a text file that was sent to Crowdstrike to assist them in figuring out what's causing this issue.

I have three Mac Studios with this same issue that started just earlier this week. Here is my report:

Do as Terry suggested.

Great! Thanks for reporting back.

My IT reverted crowdstrike to 7.19 and it’s back to normal.

Run an etrecheck report from https://etrecheck.com after giving it Full Disk Access. Go to System Settings->Privacy & Security->Full Disk Access and enable Full Disk Access for etrecheck. Paste the report in your reply here using the "Additional text" button below. 

I'd start by uninstalling crowdstrike; then if the problem persists, have a look at that Promise software - if I remember correctly, this is software for managing drives... perhaps related to using RAID. If you are not explicitly using it, it may be better to uninstall and see how things go.

Crowdstrike has a note from Jan 17th 2025 that this is related to the sensor upgrade and that downgrading should resolve the issue until the next release.

You have to be logged in to see the article.

https://supportportal.crowdstrike.com/s/article/macOS-slow-file-operations-on-remote-drives-and-external-drives

This isn't directly related to FC but given it's about external drives being slow, I would assume that it would resolve the issue. I'll be testing it out for one of our users a bit later (once I learn how to downgrade a sensor)

Article copy/past

_________________________________________________________________________________

Symptoms:

File operations on remote drives and external drives on macOS may take considerably longer. Example: save or edit operations may take several minutes where they would normally appear almost instantaneous.

Applies to:

macOS sensor versions 7.20.18904 and 7.21.19203

Workaround:

Downgrade affected systems to 7.19.18810

Resolution:

We will be releasing a fix in macOS sensor version 7.22.