iPhone asking for passcode instead of using Face ID

Phone picked up and instead of recognizing my face it regularly asks for passcode!


[Edited by Moderator]

iPhone 14, iOS 18

Posted on Jan 4, 2025 12:07 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2025 12:12 PM

From: About Face ID advanced technology - Apple Support


You must enter your passcode for additional security validation when:

  • The device has just been turned on or restarted.
  • The device hasn’t been unlocked for more than 48 hours.
  • The passcode hasn’t been used to unlock the device in the last six and a half days and Face ID hasn't unlocked the device in the last 4 hours.
  • The device has received a remote lock command.
  • After five unsuccessful attempts to match a face.
  • After initiating power off or Emergency SOS by pressing and holding either volume button and the side button simultaneously for 2 seconds.


1 reply
Question marked as Top-ranking reply

Jan 4, 2025 12:12 PM in response to dennphill

From: About Face ID advanced technology - Apple Support


You must enter your passcode for additional security validation when:

  • The device has just been turned on or restarted.
  • The device hasn’t been unlocked for more than 48 hours.
  • The passcode hasn’t been used to unlock the device in the last six and a half days and Face ID hasn't unlocked the device in the last 4 hours.
  • The device has received a remote lock command.
  • After five unsuccessful attempts to match a face.
  • After initiating power off or Emergency SOS by pressing and holding either volume button and the side button simultaneously for 2 seconds.


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iPhone asking for passcode instead of using Face ID

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