Not Receiving Texts from Family Member (and vice versa)

My teen and I both have iPhones, and use the same provider. Periodically over the past year or so, one or both of us have not been receiving the other's texts. Sometimes, if we reboot our phones, the problem resolves only to crop back up for no apparent reason. It's frustrating but also pretty important that we're able to communicate with each other. Any troubleshooting ideas out there?

iPhone SE, iOS 17

Posted on Jan 3, 2025 08:16 AM

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3 replies

Jan 3, 2025 08:42 AM in response to RVA2025

It rebooting the phones the only troubleshooting you have tried? If so, I would try deleting the conversation thread on both devices, reboot, then try again. You can also check Settings>Apps>Messages and make sure that iMessage is turned on in both devices, and then check the Send & Receive and make sure the phone numbers for each device is checked.

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Not Receiving Texts from Family Member (and vice versa)

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