What should I do if my Trade-In Kit for iPhone is missing?

Hello,

I have chosen the option trade in to buy the new iPhone. Unfortunately I don’t see a special kit in the delivery box of my parcel.

should it arriva later on?

thank you in advance




[Re-Titled by Moderator]

iPhone 12, iOS 18

Posted on Jan 3, 2025 01:36 AM

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1 reply

Jan 3, 2025 08:00 AM in response to evgeniia65

When you choose the trade-in option for a new iPhone, the special kit for sending back your old device typically comes separately, but it could arrive with the new iPhone or be shipped at a later date, depending on the retailer or service you used for the purchase.


If you don’t see the kit in your delivery, you may want to check the tracking information or contact the retailer or Apple directly for clarification. They can confirm if the kit is being sent separately or if there is a delay in its arrival.


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What should I do if my Trade-In Kit for iPhone is missing?

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