Buzzing noise from earpiece on iPhone 16 Pro Max

Subject: “Buzzing Noise from Earpiece in iPhone 16 Pro Max (Issue Reported by Multiple Users)”


Body:

“Dear Apple Support,


I am experiencing a buzzing sound coming from the earpiece speaker on my iPhone 16 Pro Max, which becomes noticeable during calls or while playing audio at medium to high volumes. This issue is intermittent but still bothersome. Upon researching, I found that many other iPhone 16 and 15 Pro Max users are facing the same problem, indicating that this might be a widespread issue.


I have already ensured that my iPhone is running the latest iOS version (version number: [18.2]), but the issue persists. I have also tested with other iPhones, including 15 Pro Max, and found similar complaints.


Could you please confirm whether this is a known issue and if a fix will be included in an upcoming software update? Alternatively, is there any hardware solution available for this problem? I would greatly appreciate it if you could prioritize this issue given the number of users affected.


Thank you for your attention to this matter.


Best regards,

[MUSHARAF]”


[Re-Titled by Moderator]



Posted on Jan 2, 2025 12:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2025 07:46 PM

Check if anything in this article helps If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


Remember that the people on this forum are not official Apple Support. We are product users like yourself. If you want to have this reviewed by Apple, go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


or:


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support




1 reply
Question marked as Top-ranking reply

Jan 2, 2025 07:46 PM in response to musharaf36

Check if anything in this article helps If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


Remember that the people on this forum are not official Apple Support. We are product users like yourself. If you want to have this reviewed by Apple, go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


or:


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support




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Buzzing noise from earpiece on iPhone 16 Pro Max

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