Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Certificate expired for Dodo POP server in Apple Mail

Just before Xmas 2025 I've been unable to download emails sent to my pop Dodo server on my Apple devices. I've been in contact with Apple, who told me to talk to Dodo. Dodo told me that Apple had changed its Mail settings and they couldn't do anything about it. Also that other pop servers had the same problem. I can read my mail on Dodo webmail if I have internet access and occasional emails come through, sometimes 2 days late, onto my iphone, Ipad & Macmini. I can still send emails from my dodo email server. Is this an Apple Mail problem and will it be solved?

The message I get from Mail is that the certificate for the server is invalid. When I ask for details I get a message 'Issued by E6' saying the Dodo certificate expired on 28 December. When I try to click that I trust the certificate, I get a message from Mail asking me to enter my password & update settings. But which password? I've tried all known passwords but still can't get in to update my Certificate Trust settings.


[Re-Titled By Moderator]

Mac mini

Posted on Jan 1, 2025 11:12 PM

Reply
5 replies

Jan 3, 2025 8:31 PM in response to dodoproblems

Same thing is happening to my sister and the guy from Dodo told her that dodo would be discontinuing their their pop settings platform for Mac computers and she won’t be able to use your Mac for dodo emails (have to access your emails on the webmail). And also Dodo would be sending out an email about this occurring. Apple was unable to get it working for her before she contacted Dodo. Sounds bizarre.

Jan 17, 2025 11:11 PM in response to dodoproblems

Today I took the drastic action of deleting my dodo account on both my iPhone and my iPad. I then shut down both devices and restarted them. Then I added my dodo account to both devices as a new accounts. I say drastic because I lost all the mail in my sent folders. Nevertheless, it worked! You’ve probably already tried this but it worked for me. Good luck!

Certificate expired for Dodo POP server in Apple Mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.