Unable to open iPhone, requests TouchID for "SpringBoard"

my phone ask for my passcode and then says touch id required i press it in a gray looking box and my fingerpirint id request pops up and it says touch id for "SpringBoard" and i press my touch id and it goes back to lock screen and will not let me in my phone


[Re-Titled by Moderator]


Posted on Dec 29, 2024 03:43 PM

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Unable to open iPhone, requests TouchID for "SpringBoard"

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