IPhone 15 battery and charging port issues under warranty

I have an IPHONE 15 that is under manufacture warranty until March 2025. The battery does not hold it's charge, the charger port is hard to use. Can this phone be replaced. ASURION said I need to check with Apple due to the warranty.

[Re-Titled by Moderator]

iPhone 15 Pro

Posted on Dec 29, 2024 06:55 AM

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3 replies

AlWeir

Level 5

4,096 points

Dec 29, 2024 07:00 AM in response to LKHubbard

Contact Apple for support and service

Contact Apple for support and service - Apple Support

Dec 29, 2024 07:02 AM in response to LKHubbard

This is a user to user only forum, not Apple Support. Schedule an appointment at your Apple Store Genius Bar and let Apple test your phone.

Genius Bar Reservation and Apple Support Options - Apple

LKHubbard Author

Level 1

5 points

Dec 29, 2024 11:53 AM in response to AlWeir

Thank you for your response and help.

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IPhone 15 battery and charging port issues under warranty