Profile photo does not keep editing

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Level 1

15 points

Profile photo does not keep editing

In profile, editing photo with “move and scale” does not get saved. The photo gets reset back to original scale in 3 seconds after clicking “done”

iPhone 16 Pro Max, iOS 18

Posted on Dec 27, 2024 6:58 PM

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Answer 1

Sergey Tango Author

Level 1

15 points

Dec 28, 2024 7:02 AM in response to SravanKrA

How come the “move and scale” function offered while adding/editing profile photo in settings-apple account-push picture above your name-image from photo library - pick an image - you’ll see a circle and “move and scale”. After editing, choose, twice “done”: in few seconds image gets reset back to original scale.

there is no indication of any third party application.

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Answer 2

Dec 28, 2024 12:03 AM in response to Sergey Tango

If you are referring to Profile Photos update under a third-party app, please contact the developer.

How to Contact an App Developer:

In-App Support: Many apps offer an in-app support feature. Look for a "Contact Us" or "Help" section within the app's settings or menu. This may provide you with direct contact information or a form to submit your query.
App Store or Website: If you can't find in-app support or need additional assistance, visit the app's page on the respective app store --> How to contact an app developer - Apple Support
Email Support: Check if the developer has an official support email address listed on their website or app store page. Send them an email explaining the issue you're facing. Be detailed in describing the problem to receive relevant assistance.
Social Media: Some developers maintain active social media profiles. Reach out to them through platforms like Twitter or Facebook, describing your issue or sending them a direct message.
Community Forums: Many apps have dedicated user forums or communities where you can ask questions and seek help from other users or the developers themselves.

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Profile photo does not keep editing

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