Wallet App Double Click Power Button Glitch

I'm on the iPhone 12 Pro and for some reason, the Wallet shortcut is not working. I tried clicking slower, checking for updates every day, and resetting my phone. I've done everything that I know, but nothing seems to work! Am i doing something wrong? Please let me know!

iPhone 12 Pro

Posted on Dec 26, 2024 10:47 AM

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1 reply

Dec 26, 2024 11:23 AM in response to CharlesYP

First, double clicking side button (power button) does not open Apple Wallet. Double clicking side button activates Apple Pay, verifies your identity and prepares your default payment method for use.


Apple Wallet is an app and looks like this,



So, let’s get double clicking working again. Please follow this path,


iPhone > Settings > Accessibility > AssistiveTouch — disable, if it is disabled, momentarily enable and then disable again. 


Scroll down to bottom of AssistiveTouch screen > Confirm with AssistiveTouch > disable


After confirming above, please do a forced restart following the instructions in the Apple Support article linked below. If you’re unfamiliar with the procedure, follow the step by step instructions in the article. 


Force restart iPhone - Apple Support

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Wallet App Double Click Power Button Glitch

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