RAM Disappearing on M1 Mac mini!

Hi there


I have a really curious error happening on my M1 Mac mini, The RAM disappears! No joke it actually seems to up sticks and disappears, let me explain.


Early this morning I was awoken from my slumber by the audio book I was listening to on Spotify was stuttering really badly and when I looked at my screen I had a pop-up message saying 'Your Mac has run out of Application Memory' along with the Force Quit box so I could try and shut down apps that were running. The Mac was running like it was trying to wade through molasses. Any mouse movement was taking around 5 - 10 seconds before the Mac reacted. This message had also appeared a couple of days ago not long after I had installed Sequoia 15.2 update (that time the Mac was totally unresponsive so I did a hard reboot). Due to that event I already had Activity Monitor running in the background. When I eventually managed to get the Activity Monitor window up I was horrified to see not only the Memory Pressure graph looking like my Mac was having a seizure but next to that it stated that the Physical Memory installed was 0 bytes! No joke (see attached screenshot). No RAM installed and the Mac was operating on life support running a 5GB swap file which explained why the Mac was struggling.


This time I was able to do a soft reboot and since then the Mac has performed perfectly, but how can the RAM just quit like that? If the RAM on the M1 SoC had failed then why would it work perfectly now? Usually if a RAM module dies or a memory controller dies it is usually stays dead, not bought back to life with a soft reboot?


Personally I am wondering if this has something to do with the 15.2 update as it first happened a couple of hours after doing that update and the Mac has performed well up until I did the update but so far haven't seen any other threads expressing similar issues?


As stated I have attached a screenshot, I do also have a diagnostic report I copied into TextEdit which I can post if needed. I have seen before users getting annoyed when large error reports get posted so I will hold off for now posting that unless it is requested.


Any help or insight to this issue will be really appreciated.


TIA


John


Mac mini, macOS 15.2

Posted on Dec 25, 2024 03:45 PM

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4 replies

Dec 26, 2024 07:40 AM in response to jonty1512

jonty1512 wrote:

Many thanks for your reply.

You're welcome.

Again any insights into this issue will be greatly appreciated. I want to learn why this issue is happening so I can mitigate this happening going forward. As much as I want to get a shiny new M4 Mac with all the latest bells and whistles I need this one to hang on for the foreseeable future.

Please post your EtreCheckPro report.

Dec 26, 2024 05:37 AM in response to den.thed

Hi there


Many thanks for your reply.


I did what you suggested by scanning my system with EtreCheckPro and the only issues it found was my main ssd was getting low on space and 1 unsigned app which was the Tomb Raider PC game installed via Crossover.


The things I don't get are;

a) how can the RAM suddenly disappear?

b) how can my system create a process that requires over double the installed RAM?

c) What is Shell (Wallpaper)? I did a spotlight search and no files called Shell (wallpaper) exist on the system.


Again any insights into this issue will be greatly appreciated. I want to learn why this issue is happening so I can mitigate this happening going forward. As much as I want to get a shiny new M4 Mac with all the latest bells and whistles I need this one to hang on for the foreseeable future.


Kind regards


John



Dec 26, 2024 05:52 AM in response to jonty1512

The mini is not for gaming.


I would uninstall all games asap. Additionally, any app not sourced from Apple's App Store or apps that claim to enhance performance, protect again malware/viruses, monitor temperature, get stats etc. Yes, Malware and Etre included - remove permanently.


Update here when that's done please and then let's see if you still have questions. All the best!

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RAM Disappearing on M1 Mac mini!

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