Mistaken purchase of app for free trial

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Level 1

6 points

Mistaken purchase of app for free trial

I accidentally bought an app subscription for $66 thinking it was a free trial first. I thought that it was going to be a free trial because the app told me it was going to let me know 2 days before my free trial expires so I went ahead and made the purchase. Then I realized it wasn’t a free trial and money got taken out of my account so I canceled subscription immediately and emailed customer support for the app. What is the likelihood that I will get a refund even after I requested one thru apple and the apps customer support?

iPhone 14 Pro, iOS 18

Posted on Dec 25, 2024 12:49 PM

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Answer 1

Katana-San

Level 9

78,169 points

Dec 25, 2024 12:59 PM in response to Acorp88

Hello~ We are fellow forum members have no way to know if you will be refunded or how low it will take if so. Click on below….

Request a refund for apps or content that you bought from Apple - Apple Support

If refund is in fact given…

Check the status of a refund for apps or content that you bought from Apple - Apple Support

~Katana-San~

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Answer 2

Dah•veed

Level 9

66,343 points

Dec 25, 2024 04:53 PM in response to Acorp88

Have you used a free trial for this app in the past?

If you have used a free trial for an app in the past and try to get another free trial, you will be immediately charged for the app. Apple does not give refunds in this circumstance very often.

M1 Mac mini, macOS 15.2;  Watch, series 10 GPS-only, watchOS 11.2; iPhone 16, iOS 18.2; TV 4th Gen, tvOS 18.2; HomePods, audioOS 18.2 and Airport Express w/ Airplay 2

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Mistaken purchase of app for free trial

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