iPhone 14 Pro Max Wi-Fi Calling Issue with 18.2 Update

After installing 18.2 last week my device no longer makes or receives calls when Wi-Fi calling is enabled.

My carrier is Three Uk and they allow WiFi calling. My WiFi is with Sky

I have reset Network settings, reset my Sky router no difference. I tested using my Work iPhone SE as a mobile hotspot and there were no issues. However my work iPhone SE is on 18.2 as well and I can enable WiFi calling on this and make calls so I don't think the issue is with the Sky router.

Has anyone came across this? Feel free to make suggestions and also there might be things I have missed. I work in Tech Support so hopefully I've been quite thorough with this


Thank you



[Re-Titled by Moderator]

iPhone SE

Posted on Dec 17, 2024 01:43 AM

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Posted on Dec 19, 2024 12:18 AM

I have the same issue after upgrading iPhone 14 to IOS18.2. Can only make and receive calls with WiFi calling switched off, which is inconvenient as my network signal at home is not strong. Does this problem only affect the iPhone 14 range

8 replies

Dec 18, 2024 10:58 PM in response to Kevvvy73

I have the same issue . I just don’t remember if it’s because of update or not . I’m in Uzbekistan and I use Google fi. I can’t use WiFi calling anymore . It just says connect to network or disable airplane mode when I’m trying to make a WiFi call. My plan supports WiFi calling and it used to work perfectly before . I think all problems started after ios update . I did reset network , used another WiFi connection , used the local hotspot but it’s still not working . I can do calls directly through cellular but it’s cost effective when you are abroad because before it was perfectly fine . Please let me know what else I can do . Contacted the carrier which is google fi and they also have no idea . Sometimes it starts working and then stops working again

Dec 27, 2024 04:13 AM in response to Jeff Donald

Thanks Jeff. Update with this is I have pinpointed the issue lies with my WiFi provider. WiFi calling works when I’m at my Dads or my Mother in laws. Have also used work phone as hotspot and it works. Will try resetting the router to see if this resolved the issue and call them if not. Don’t think this is an issue for my carrier seeing as it works on every WiFi except my own

Dec 27, 2024 06:45 AM in response to Kevvvy73

Ok so I changed the security level of my router from WPA-3T to WPA-2 then 3 then back to the default WPA-3T. Never fixed the issue but I have read elsewhere that it has.

So then I tried the old trusted solution of forgetting the WiFi, turning the phone off and on again and then connecting to the WiFi again. Success. Hopefully will stay like that🤣

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iPhone 14 Pro Max Wi-Fi Calling Issue with 18.2 Update

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