My phone successfully installed 18.2 but after turning back on it has none of the features such as Apple Intelligence or Genmoji. In the software update section of settings it says the phone is up to date and in the iPhone storage it says that the iOS is version 18.2. Anything I can do?
iPhone 14 Pro
Gingertail-WC-WOF wrote:
Please! Someone who has any information about this problem reach out! (I just signed in so does an apple support team member ever respond to these questions or no?)
No. Apple Support doesn't respond here on this user to user only forum. If you have a qualifying device, have you gone through the link, which was posted above by Katana-San to make sure you have configured everything appropriately? You can't be in the EU. Your phone can't have been manufactured for the China Market (in Settings > General > About > Model, if it is for the China market, the model ends in CH/A and you have to set the language AND Siri language to one the supported languages.
The link which was posted above --> How to get Apple Intelligence - Apple Support (CA)
You have an iPhone 14 Pro. Unfortunately, the Apple Intelligence features are available only on iPhone 15 Pro and all iPhone 16 models. This is because those features require 8GB of RAM and the models mentioned above meet those requirements.
Axel F.
You are welcome.
Axel F.
iOS 18.2 installed but no features shown
I also have the 15 Pro Max I think, and I’ve updated iOS 18.2 and it says I’m updated but I don’t have any of the features. The same thing happened with my mom, but she eventually got hers after a month. I’ve updated before her and I’ve been waiting for about three months and I still have had none of the fun updates yet. This is really disappointing and if anyone has any helpful information, please reach out!
Ooh alright thank you!
I have a 15 Pro Max have downloaded the iOS 18.2 updates restarted my phone and still don’t have any of the features
Please! Someone who has any information about this problem reach out! (I just signed in so does an apple support team member ever respond to these questions or no?)
iOS 18.2 installed but no features shown
