My Apple Account has been locked
I tried logging in to my Apple Store and I’m receiving a message that say your account has been locked
[Re-Titled by Moderator]
iPhone 11 Pro, iOS 18
I tried logging in to my Apple Store and I’m receiving a message that say your account has been locked
[Re-Titled by Moderator]
iPhone 11 Pro, iOS 18
Hello,
If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support
Hello,
If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support
Apple has a support article that explains what to do when an Apple Account is locked or disabled. Click on the following link: If your Apple Account is locked, not active, or disabled - Apple Support
My Apple Account has been locked