There is a problem with Apple ID account to restore.

CherryLovesu wrote:

I was going to restore my Macbook Pro M1. It was all good, suddenly, the computer ask me to sign out of Find My with a mail direction that does not exist anymore that I used to use in my Apple ID. I changed my mail direction in Apple ID months ago.

I do not know what to do, because do not permit me to continue the restore. I used my actual Apple ID password and did not work, also I used others passwords that i used to use with that mail. Nothing.

If someone have solutions, I will be grateful. For any doubts, ask me.

Sorry for any language mistake. My English is not advanced.

you can Call Customer Support (800) MY–APPLE (800–692–7753)

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