Hi Apple i would like to file a complain necause i cant buy anything from this account its like i was restricted can you please help me so that i can buy. Thank you!
[Re-Titled by Moderator]
iPad, iPadOS 17
1) Apple isn't on this forum, just other people like yourself.
2) No justification to "file a complaint" when it is very likely it has nothing to do with anything Apple did.
If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support
Tap your Settings app > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.
- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.
Hello~ What happens when you try to buy something? Message? Do you have a working payment method in place?
Add a payment method to your Apple Account - Apple Support
Post back.
~Katana-San~
Unable to purchase anything using this Apple Account
