You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

M3 MacBook Air Won't Turn On

I bought a macbook air m3 in June 2024. After about 5 months, the computer started to show some problems. Sometimes it would start up instantly, sometimes it would start up in 40-50 minutes. I did a disk check and everything seemed normal. There was no problem when the computer started up. I also get technical support. I delivered the computer and they detected that there was liquid issue. They changed some parts of my computer. After these, I received the computer and saw that the problem still have. I just don't know what to do. The computer responds when the power button is pressed, the power-on sound and the Apple logo appear, but then it just goes black. Sometimes it starts up instantly. I was format this computer but issue still have. What can I do?

MacBook Air 13″, macOS 15.1

Posted on Nov 23, 2024 3:44 PM

Reply
3 replies

Nov 24, 2024 9:12 AM in response to istunca

Then I suggest that you take it back to have them get it right. Most include a repair warranty.


FYI ... Apple has two types of service providers: Apple Authorized Service Providers and Independent Repair Providers. Only the former can provide repairs covered by Apple's warranty or AppleCare+ plans. The latter do not, but may offer their own repair warranty.


Ref: Repair Provider Verification - Official Apple Support

M3 MacBook Air Won't Turn On

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.