USB problem/Thunderbolt on Mac mini M4

(USB mouse & keyboard) intermittent connection problems through various adaptors & cords:


Connected to the Apple USB-C to USB Adapter through the front USB-C ports - ok there.


But, on the back Thunderbolt ports, using my OWC Thunderbolt-to-USB-C adapter cord connected with a USB-C female-to-USB-A female adapter with either the mouse or keyboard does not hold a strong connection, sometimes not at all.


3 back ports and they're relatively useless to me right now. Any suggestions to make this Thunderbolt work?

Mac mini, macOS 15.1

Posted on Nov 23, 2024 02:46 PM

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Posted on Jan 21, 2025 12:47 PM

I have a Mac Mini M4 Pro and have seen the following. I have an external NVMe enclosure on the Thunderbolt port in the back. That drive stays connected!

I have another external enclosure with old HDD drives for my Time Machine backup connected on the back port via a USB-C to USB-B cable. That enclosure does NOT stay connected and I get a message every morning that my Time Machine was not ejected correctly.

I have moved it to the front port and so far it has been staying connected, but I will monitor for a few more days.


In summary I am experiencing USB 3.x devices on the back ports loosing connection. TB devices on the back ports remaining connected.

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72 replies

Nov 23, 2024 05:22 PM in response to swipod touch

Lose the extra cabling and adapters at the mouse and keyboard port. The USB keyboard and mouse don't require anything but a simple USB-A to USB-C adapter to connect to the ports on the back of the Mac mini. They are simple and affordable @ about $10 a pair on Amazon.

They look like this:


In fact, if your keyboard has USB pass-through you only need a single connection to the Mac mini. You can daisy chain your mouse through the keyboard. Unless I'm misunderstanding something here.

Dec 18, 2024 09:57 PM in response to swipod touch

I have a related problem. I just migrated to the Mini M4 from a 2015 iMac, and my backup protocol involves old HDD/SSD disk enclosures with USB connectors.


These work fine when plugged into the front USB-C ports (with adapters where required).

The same disks fail to mount when plugged into the rear T-4 ports.


Am I doing something wrong, or just not understanding the interoperability?

Dec 18, 2024 10:10 PM in response to onesridhartwo

All of the USB-C ports on a M4 Mac Mini or M4 Pro Mac mini - front or back - should support USB 3 devices.


The rear-panel USB-C ports are the only ones that also support USB4, DisplayPort, and Thunderbolt. So normally the issue would be that you tried to plug something into a front-panel port that needs a protocol only available in the back. (Like a display or display adapter; or a hub that has both HDMI and USB-A ports.)

Dec 18, 2024 10:18 PM in response to onesridhartwo

If USB-C to USB-A adapters work

in the front, but not in the back, I’d suspect that some piece of equipment was not standards-conformant. I couldn’t say whether that would be the TB4 ports or the adapters, but if they are third-party adapters, you might want to try a different brand. I’m guessing that Apple tests interoperability a bit more than third-party adapter vendors might.

Jan 15, 2025 05:19 PM in response to swipod touch

Same.

Using a short USC-C male to female cable as a passkey saver will not allow the hardware to work when plugged into the rear port (it is fine going directly in).

When I plug the same setup into the front, I have no issues. I don't really like burning the front port and I don't like putting these hardware units directly in as they've been damaged very easily I'm the past.

Hoping the Satechi M4 mini hub won't experience these issues once released - I'm sure they're currently doing the testing as the release is coming soon

Jan 16, 2025 08:40 PM in response to swipod touch

I have the exact same issue on both my M4 Mac Minis. I am using an older wired Apple-branded Mac keyboard (with the numeric keypad), and a USB-C to USB-A dongle or cable always works in the front ports but not on the back ports.


I don't think it's the dongle; I think it's the keyboard. I connected a Logitech mouse using the same dongle to a port on the back, and it works 100% of the time...


Hmmm....


I can't wait for the Satechi M4 mini hub too!!!

Jan 18, 2025 08:45 PM in response to azurmaraces199

When I have my wired Mac keyboard connected to the back and power up the Mac Mini, it doesn't work if it's connected to one of the back ports, but it worked perfectly fine in the front ports.


I never use sleep on my machines; it seems we are all having the same issue, but there may be a few causes. As some posted here, I hope it can be resolved with software as using the front ports is inconvenient.

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USB problem/Thunderbolt on Mac mini M4

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