After upgrade to Sonoma, opening of PAGES docs is VERY slow

On two MacBook Air M2, 2022, after upgrade from Ventura to Sonoma opening of PAGES docs is slow, up to a minute for a simple two pager text doc. Opening of PDF happens instantly.


What could cause this?

Pages version 14.2 (7041.0.109), Sonoma 14.6.1


  • I reassigned that PAGES documents will be open with PAGES as a default in Finder, although it was already correctly assigned.
  • I reindexed Spotlight
  • I reinstalled the entire macOS Sonoma from Recovery.
  • I put a test file into a folder, rather than keeping it on the desktop.


The exact observation is, after a restart and waiting for two mins before I tried anything:

  • Double click on PAGES document
  • PAGES loads at acceptable speed
  • The document opens over a minute later.


Working in a document is normal, a new unrelated doc from PAGES template chooser opens normal.

MacBook Air (M2, 2022)

Posted on Nov 14, 2024 04:08 PM

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Posted on Nov 26, 2024 02:13 AM

Update: So Apple called me back and have confirmed that the engineers are aware from multiple people that this is an issue. It will be fixed in a Sonoma update, so I would suggest avoiding any workarounds or DIY solutions if you can wait. They say typically a fix for something like this would take around 10 days to implement and release an OS update for. That's not a guarantee, however. Hope this helps.

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60 replies

Nov 15, 2024 09:19 AM in response to Mike.Minh

Pages v14.2 requires macOS Sonoma or later. Verify that the M2 Mac user has updated Pages to v14.2 as running an older version of Pages on a newer operating system may introduce issues including degraded application performance.


If that M2 Mac is slow to open Pages and is also running any anti-virus application, or the user has run any so-called "Mac Cleaning" application, both should be uninstalled entirely per the vendor's instruction followed by a reboot. Some cleaning applications remove valid files with collateral damage.


The M2 Mac should be booted into Safe Boot mode, then determine if the same Pages document load time changes for the better. If it does, then there is some third-party software that is not loaded during Safe Boot, that is interfering with Pages when one reboots that M2 Mac normally.

Nov 15, 2024 04:03 AM in response to Mike.Minh

After a restart, it may take far longer than two minutes for all of the customary (initial) operating system processes to quiet down. Attempting to open a Pages document when competing with the related CPU and Storage demands by other processes certainly can delay opening a Pages document.


I am using an M4 Mac Mini Pro running Sequoia v15.1 and have Pages v14.2 installed. I have a four-page Pages document with two small images mixed in with the text. After 10 minutes from a boot/reboot, I can double-click on that Pages document and it is opened in under 2 seconds. The file is on my Desktop.


Pages is the only application that can open Pages documents in their original formatting, so no need to set any default application for that purpose. Alternatively, the current LibreOffice 24.8.3 can open Pages documents containing only text though it cannot edit them, so of limited usage.

Nov 18, 2024 10:01 AM in response to Mike.Minh

Update to Sonoma v14.7.1. This is on your System Settings > General > Software Update panel. The first entry will likely be the current version of Sequoia v15, but as you scroll down on that panel, you will see a hyperlink stating another update is available… When you click that link, you are presented with entries for the current version of Sonoma 14.7.1 (as of this post date), and probably Safari 18.1 too. Only these will be updated without an upgrade to Sequoia. That process may clear out System caches, update frameworks, and rebuild certain system databases that both the operating system and Pages reference.


Once you have done the first paragraph. Try the same Pages document, and any other random document to determine if slow loading continues.

Nov 20, 2024 04:12 AM in response to gimmethejuice

Avoid survey questions in the communities as the Terms of Use discourage it.


I have run Pages v14.2 on both Sequoia v15.0, 15.0.1, 15.1, and now v15.1.1 without any appreciable lag in opening documents. It takes under 6 seconds to open a 179-page Pages document from my Desktop, and I find that acceptable. That same document exported to Word and opened in MS Word v16.91 takes about 8 seconds because Word is a much larger application.

Nov 20, 2024 08:52 PM in response to Mike.Minh

I have the same problem with a Mac Mini M1 running Sonoma 14.7.1. Pages and Numbers (14.2 for each) are slow to open and both of them do not show recent documents like they did before this OS upgrade. I have followed all suggestions here to re-populate recent documents in both progs and still get the same results. This problem even occurs when I boot in Safe mode. I'll post an update when I find a solution.

Nov 23, 2024 08:23 AM in response to Mike.Minh

Mike.Minh wrote:


VikingOSX wrote:

One last straw… press and hold the shift key while launching Pages.
No luck, we get the same slow loading time. Taking the container out is yet to come. After that I will have to develop a plan how to move from one user to a new one.

Arrgggh.



Before I do that, there is one other symptom pn birth of these MacBooks of which I initially thought it must be unrelated. I am beginning to think it could be related.

Downloaded documents (PDF) show under Safari’s downloaded documents, you can normally double-click from there to open them. I get a message “Can’t open because none of the available apps can open it.” If I go to the Downloads folder, I can open the very document without problem.
(Safari 17.6, not yet upgraded to 18.1)

On Sequoia v15.1.1 with Safari 18.1.1. when I right-click on a link to a PDF and it downloads, it will remain in the ↓⃝

panel on Safari. When I double-click that downloaded entry on the Safari downloads panel, it opens in Preview.

Nov 23, 2024 08:40 AM in response to VikingOSX

VikingOSX wrote:



VikingOSX wrote:

On Sequoia v15.1.1 with Safari 18.1.1. when I right-click on a link to a PDF and it downloads, it will remain in the ↓⃝
panel on Safari. When I double-click that downloaded entry on the Safari downloads panel, it opens in Preview.

Yes this is the expected behaviour, and I do have it on my own MacBook (Sonoma) and many others. On the shaky MB Air we discus here, it's diffrent. My thinking: Something that links an entry in the ↓⃝

panel on Safari, is broken, and maybe, just maybe, the slow PAGES problem has the same underlying cause, i.e. search for the document until it eventually is found. This should be fixable with a re-indexing of Spotlight, but I tried that and it doesn't work.

Which log would tell me more? Console has now way to many ....

Nov 23, 2024 09:45 AM in response to Mike.Minh

Verify that you have Safari 18.1.1 installed on Sonoma. Might make a difference…


On that Air, and In Safari Settings > Extensions panel, if you have any extensions enabled, temporarily disable them. Also, verify that you have [√] Show features for web developers selected on the Advanced panel. And, that on the General panel, you do not have Open "safe" files after downloading selected. Quit Safari.


Press and hold the shift key while re-launching Safari. Once opened to a blank screen, press option+cmd+E to clear your cache, and Safari menu > Clear History… > [ All history ] and click Clear History. That disposes of any cookies too.


Now, download a file in Safari and then double-click on the completed download ↓⃝ panel. Does it open in Preview?


As for the console (and log) messages… they are written by the macOS product team for their consumption and deliver very little meaning to the rest of us. A good source of eyestrain, and questions. I no longer bother with them anymore. You might see something from Pages or Safari but it is unlikely.

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After upgrade to Sonoma, opening of PAGES docs is VERY slow

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