MacBook Pro M4 with thunderbolt 5 and portable monitor

I just bought the new M4 pro with thunderbolt 5, but looks like it doesn't work with any portable monitors. I tried 3 of them using only one cable for both power and signal #portable. It only works if you power up the monitor then the power pass through it and then it can charge the laptop too.


Anyone experienced the same issue or if you have a similar setup can you check to see if is not just me? I also went to the Apple Store to check with a range of M* macs and looks like the only one with this issue is the M4pro w/ tb 5 (tested using both thunderbolt 4&5 cables)


I called the support but they just pass me around for 1h until they hang up eventually without saying goodbye :).


Just want to know if this is software fixable or a hardware issue as I do use this nomad setup quite often.


Thanks.



MacBook Pro 14″

Posted on Nov 14, 2024 07:35 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2024 11:54 AM

I already had that hub, I have 15 different thunderbolt cables of varying lengths, I have about 12 USB-C cables, capable of delivering display signals, also varying lengths, I have tested every single one of them and nothing works, and the one factor involved that seems to make the difference is that it is a thunderbolt five port.


every single one of my cables works with thunderbolt four on the M4 Mac mini. But again, as has been said, not a single of my 27 cables works when using the thunderbolt five ports on the M4 Pro Mac mini.


Thanks for your armchair input, but I think I will stick with hard results from my actual tests.


Though I cannot conclusively say that it is SPECIFICALLY because of thunderbolt five, I think we can all agree that something about the thunderbolt five models of the M4 Macs seem to have an issue connect connecting to portable displays and delivering signal.


Could this be a software issue? Maybe. maybe it’s a firmware thing that just needs an update. Could it be something else? Sure. But as of right now, based on every piece of evidence presented, it seems like Macs with thunderbolt five are not able to deliver a display signal along with the power to a portable display without that hub I am using or a similar one as the in between.


I get that in a perfect world, based on how things should be working in theory with thunderbolt five as you have explained in your other comments, it “shouldn’t” be an issue. But, here we are. 🤷‍♂️

Similar questions

167 replies

Dec 10, 2024 04:21 AM in response to dragos-florin

If you are looking for a separate monitor that does work, please start a new topic thread.


As a frequent contributer to this community, I have observed:

  • This thread is primarily about those monitors that are affected by this bug.
  • That would logically mean finding one that works in this thread would actually have less odds of success than outside the thread.


And based on your response saying you want one that is sold in Amazon UK, what would really help is the Make and model number of the said monitor. That way you could search Amazon, as well as other resellers in the UK.




Nov 16, 2024 02:59 PM in response to lindowmac

lindowmac wrote:

I will say though USB4 =/= Thunderbolt 4.


Yes. This. My understanding is that

  • USB4 host ports can optionally support USB4 40 Gbps transfers.
  • USB4 host ports can optionally support Thunderbolt Alt Mode. While the USB4 specification is based upon Thunderbolt 3, it is also possible to implement Thunderbolt 4 or Thunderbolt 5.
  • Thunderbolt 3 support does not automatically imply USB4 support. There are many Intel Macs that support Thunderbolt 3, but that predate USB4.
  • Thunderbolt 4 came after Thunderbolt 3 and USB4, and Intel has attempted to use the Thunderbolt 4 specs and certification requirements to force cleanups, in the way of making once-optional features mandatory on equipment that is Thunderbolt-4-certified.

Nov 16, 2024 12:33 PM in response to dragos-florin

Same problem. I had a Macbook Pro M2 Pro, used with my portable display, worked flawlessly. Got this Macbook Pro M4 Pro now, and with same display cable and same portably display, it doesn't work. Portable display states "No Signal".


Rather that fruitlessly post what cable and portable display I am using, likely shouldn't matter: it worked with my M2 Pro MBP, so I feel via backwards combatibility should work with this new M4 Pro MBP.

Nov 16, 2024 02:27 PM in response to lindowmac

lindowmac wrote:

Rather that fruitlessly post what cable and portable display I am using, likely shouldn't matter: it worked with my M2 Pro MBP, so I feel via backwards combatibility should work with this new M4 Pro MBP.


Maybe the problem is that the portable monitor is being overly demanding of bus power – and that while the M2 Pro MBP was generous with handing out extra bus power, that doesn't necessarily mean that anything is wrong with the M4 Pro MBP.


Since you haven't been able to get any reports from the computer about how much power the external monitor wants to suck out of the MBP, and since you haven't told us which external monitor it is (which might lead us to specifications or manuals for that monitor, on the Web), we don't know what it's trying to do.


All we know is that you seem to want the MBP to power an external display about which there are no specifics. That's not much of a basis for troubleshooting.


My feeling is that you should assume that an external display needs its own power source (whether that is wall power, or a battery of its own) until proven that its demands are within what a notebook is willing to supply.

Nov 16, 2024 02:56 PM in response to DougB851

DougB851 wrote:

Grant I recently purchased a MB Pro 16 M4 with a Max chip. I was under the belief that Thunderbolt 5 was a standard for this configuration. However, the hardware listed on the machine delivered shows all three ports as Thunderbolt 4. Went to Apple Store to look and all of their M4 Max and Pro units also showed Thunderbolt 4.

Have you seen this elsewhere? Has anyone purchased a machine that shows a Thunderbolt 5 in the hardware overview?

Please advise. Thank you.


M4 Pro and M4 Max

  • Three Thunderbolt 5 (USB-C) ports with support for:
  • Charging
  • DisplayPort
  • Thunderbolt 5 (up to 120Gb/s)
  • Thunderbolt 4 (up to 40Gb/s)
  • USB 4 (up to 40Gb/s)

MagSafe 3


Thunderbolt 5

3.5 mm headphone jack


SDXC

Thunderbolt 5

HDMI


source:

MacBook Pro - Tech Specs - Apple


NB> ThunderBolt 5, as I mentioned above, is NO DIFFERENT from earlier versions of Thunderbolt. ThunderBolt-5 can ONLY provide faster speeds when talking to other genuine ThunderBolt-5 devices, of which there are essentially NONE at this writing.


Nov 26, 2024 09:05 PM in response to dragos-florin

Now that we know it's a TB5 port compatibility issue, does anyone know which portable monitors (other than the one linked by calirap, which is only 16 inches and also unavailable now) actually work unplugged from auxiliary power with TB5? How can we be sure when we're shopping for a new monitor? Any recommendations would be appreciated. If you find one on line, 18" or bigger, please post. Thank you.

MacBook Pro M4 with thunderbolt 5 and portable monitor

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.