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HP Envy Pro 6455e All-in-One Printer that won't print a PDF.

I just purchased an HP Envy Pro 6455e All-in-One Printer to connect to my MacBook Pro with macOS Sequoia 15.1. I can't print a PDF. Any suggestions? Thank you!

MacBook Pro 14″, macOS 15.1

Posted on Nov 12, 2024 1:07 PM

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5 replies

Nov 12, 2024 5:54 PM in response to DianeDB303

I’m not entirely certain what is working, and what is not, and which printing path is in use; vendor drivers, or AirPrint.


If the issue is limited to PDF files and other files print correctly, that’s usually a printer issue, or a vendor printer driver issue.


Confirm the printer firmware is current.


Reconfigure to print via AirPrint too, and not via vendor drivers.


Failing that, check with HP support for their suggestions.


if still not printing, I’d likely return the printer, and obtain a different model from a different printer vendor.


Whatever replacement printer might be selected, you will definitely want AirPrint support.





HP Envy Pro 6455e All-in-One Printer that won't print a PDF.

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