AirPods Pro 2 Hearing Test fails with "Unable to classify due to background noise" error.

Others have suggested Mimi. I downloaded the app, took its hearing test, gave the audio gram it produced to the AirPods Pro settings > Hearing assistance. It processed it and now my AirPods Pro are being hearings aids!

first time using hearing aids - excited to hear a difference!

Read all the comments, put my AirPods into "Noise Cancellation" mode and it made no difference.

I did manage to complete the test on my iPad, but my iPhone still refuses to do it. All settings are identical

Using the Mimi Hearing app and inputing the readout into Apple Health was a great tip in this thread - it worked for me first time after several failed attempts in the Apple app and I was able to successfully use my Airpod Pro 2's as a hearing aide immediately. It was wild to listen to the TV and turn them on and off - everything was significantly clearer.

Same here on iPhone 13 and 18.2 OS. Everything is updated and rebooted the phone. I’ve tried 8 times in different rooms. One time it told me to clean the AirPod Pro 2s but they’re brand new with nothing on them. Spatial test passed after changing tips to fit so nonissues there.

Disappointed like everyone else. This feature doesn’t work as advertised and misleading. It’s why I bought these over others.

Same problem here. I bought these AirPods specifically to do the hearing test and use them with this feature. I’ve been in an absolutely completely silent place—at 4:00 am in the morning, and I get the message unable to classify the results. After 20+ times, I give up. Apple, please fix this or refund my money.

A few solutions have been suggested here. One of them was to use a different hearing test. Mimi worked for me, downloadable from the App Store. The hearing test...indeed, any hearing test formatted to be read digitally... serves as the basis for the hearing aid set up. It gets you started and you can adjust from there to make the hearing aids more useful to a given situation.

I almost quit too, but the workaround test was key. Try it if you have not been able to make Apple's test work.

Hi Rob. I did that and completed it successfully and it uploaded to the Health app. Problem was that I couldn't find any option to upload that test to the Airpod app. The only option was to create a new hearing test - no option to upload one. Unless I missed something - which wouldn't be unprecedented

Ran the test 3 times to no avail after IOS UPDATE to 18.2. (iPhone) my iPad was close and I checked the Bluetooth and the pods were connected to iPad also..turned off the Bluetooth on iPad and proceeded to run a 4th test. Worked!

Same as everyone else, could not get past the left ear test, very frustarting as this is why I bought them!

I did try the Mimi Hearing test, ,no probem, and very similar test, but then could not figure out how to send that data to the pods.

Finally saw something in Utilities that let you scan results from another test. I scanned the chart and it worked!

Ridiculous we have go thru this for an Apple product, but it worked!

I was having the same issue as most people in this thread, and I read that someone suggested using noise attenuating headphones. I first tried using “mickey mouse” ears muffs I use in my garage, but that didn’t work. What did work, on the first try, was I used a set of Bose noise canceling headphones! Success!

I have tried multiple times

with the fail message.

1)followed the advice to reboot phone

2) went into closet and open dresser drawer

3) placed phone in sock drawer

4) removed Apple Watch placed under socks.

5 made sure no A/C air was moving

very quiet

6) Ran the hearing test

7) Successfully completed test

You guys even got that far mine stops me before that stating that my AirPods aren’t connected even though right at the top of the AirPods page it shows them connected.

Took the test 6 times completed test, unable to classify 6 times! I’m calling that a FAIL!

Tried several times in a completely silent location. Fail fail fail.