TShenzy wrote:
Regardless of what app I’m running, whether it be a process demanding app or not, it just randomly gets hot. But I haven’t even downloaded any high end demanding apps yet. It get hot when I’m using the photos app, the camera, my notes app, YouTube, even when I make a call it gets too hot. I went to Apple Store and the dude there said it would be solved in a software updated. But there hasn’t been any news of the 16s being overheated because of a software issue. So it’s most likely an issue with just my phone. He then replied that it was the phone case that was causing my phone to overheat so much. Is that even possible?
Yes, a case can prevent the phone from radiating heat, so that may be the problem.
Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support:
Note that both of the above have options to receive a callback or chat
If you are not seeing this your phone has not overheated. However, if you fast charge your phone it may get very warm, and may pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging. It also won’t prevent you from using any app you have on your phone.
Also, some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer. Worst offenders are Facebook, interactive games, watching streaming videos not previously downloaded, and the Camera app.
