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Payment Declined

iCloud storage keeps declining my monthly payment. PayPal says everything is okay on their end. I have tried several times to contact Apple but only get a reply with several links to pursue, which are not help. I have tried to cancel the payment type so I could reset it up, but it says this is an active subscription and it cannot be canceled.

Posted on Oct 21, 2024 8:00 PM

Reply
1 reply

Oct 21, 2024 8:27 PM in response to Selaheli

Selaheli Said:

"Payment Declined: iCloud storage keeps declining my monthly payment. PayPal says everything is okay on their end. I have tried several times to contact Apple but only get a reply with several links to pursue, which are not help. I have tried to cancel the payment type so I could reset it up, but it says this is an active subscription and it cannot be canceled."

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Troubleshooting Method of Payment:


A. Refer to these Two Links:


B. Too Many Unsuccessful Attempts or a VPN:

If you have tried incorrectly too many times (or are using a VPN), then it may be seen of suspicion.


No Success?

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Payment Declined

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