Problem with apple support
Hi all,
I purchased apple mac book air M2 on aug 9 2024 and started using it from Sep 25 2024. Suddenly on oct 7 display went off. I reported the issue to Apple customer care and took the product to Apple service centre and they told minor dent less than needle pin was on display and it caused the issue.That minor dent not done by us we don’t know how it happened.We are surprised how can less than needle pin kind of very minor dent happens on display and they told we need to pay 500 dollars for display to be replaced and the whole laptop price is 1067 dollars.I requested higher official contact details and they are not providing it.
Any suggestions please let us know