I have not been receiving notifications when new Messages arrive

I am writing to bring to your attention an ongoing issue I’ve been experiencing with the iMessage app. For some time now, I have not been receiving notifications when new messages arrive. This is causing significant inconvenience, as I frequently miss important communications because there is no alert to notify me of incoming messages.

I have already tried the following troubleshooting steps:

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• Ensured notifications are enabled for iMessage.

• Checked Focus/Do Not Disturb settings.

• Restarted my device.

• Updated to the latest iOS version.

• Reset all settings.

Despite these efforts, the problem persists. I kindly request your assistance in resolving this issue as soon as possible, as it is impacting my ability to stay connected.

Thank you for your prompt attention to this matter. I look forward to hearing from you with a solution.