My Apple TV box won't accept my Appleid

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Level 1

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My Apple TV box won't accept my Appleid

Ive got an old TV box model no 1378, And I've tried resetting & restoring the box. I've changed my existing password to a shorter neater one as the remote control is very 'clunky' and easy to make mistakes on a long password.

The best I've got is, after entering the new password (that works on my other devices) I got a txt from Apple telling me to repeat the process but put this 6 digit sequence after the password. I did this but got an error message saying "Unable to sign in as your Apple account isn't set up for Photo Stream" Can any one help please?

Posted on Oct 20, 2024 3:25 AM

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Answer 1

Oct 21, 2024 5:38 PM in response to TrevinBeer

On Apple TV (2nd or 3rd generation), you can sign in for the iTunes Store, but you cannot sign in for iCloud services anymore. iCloud has changed, but the legacy Apple TV system software has not changed with it.

The service ‘My Photo Stream’ has been discontinued for all users, all devices, and all software versions.

Also see: Apple TV box iCloud login issue, how to solve - Apple Community

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Answer 2

TrevinBeer Author

Level 1

5 points

Oct 22, 2024 5:07 AM in response to Urquhart1244

Thank you, Urquhart for that. But it is the iTunes Store on the validation set up that I am using? My model, 2nd Gen 2010, may just be too old, so a case of having to buy a newer one. Hey Ho!

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