How to cancel and request refund for unknown charges?
I was charged 9.99 on something I don’t know what it was for but I want to cancel it and would like my money back.
[Re-Titled by Moderator]
View your Purchase History here:
View your purchase history for the App Store and other Apple media services - Apple Support
View/cancel subscriptions here:
View or cancel app subscriptions on iPhone - Apple Support
- After reviewing those links, are you able to identify the charge?
- Where are you seeing the charge and what is the description?
You may be able to request a refund, but you need to be able to identify the charge in order to prevent it from happening. Apple is not billing you for a transaction that was not authorized with FaceID/TouchID or your Passcode. In most cases all transactions are final in the App Store, but in some cases Apple may provide a compassionate refund.
Request a refund for apps or content that you bought from Apple - Apple Support