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My Apple Account is locked



[Edited by Moderator]

Apple Watch Series 7, watchOS 10

Posted on Oct 19, 2024 4:51 AM

Reply
1 reply

Oct 19, 2024 7:33 AM in response to muugii1144

● If your account says “Account [is] locked”, or it is inactive you might be able to request access to your account by tapping Request Access right from the alert. If that does not work, this link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support


● According to various posts, Apple may also permanently lock accounts for various reasons (very broadly outlined in section VII-B of Legal - iCloud - Apple ). If none of the above apply to you, that may be the case here. If it isn’t apparent, contact Apple and ask if that is the situation, but don’t expect them to tell you why. You are likely doing something to trigger security measures at Apple's end. You will have to see if your activities meet any of Apple's conditions in the support article and then stop doing things the way you have been.


My Apple Account is locked

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