Kernel Panic With 4k 240 Hz External Monitor

When connected to my Alienware AW3225QF 4k 240 Hz monitor with my M2 Max MacBook Pro, I encounter a kernel panic and a system crash at least once every 2 days. Is this issue specific to the high resolution and refresh rate combo?


panic(cpu 0 caller 0xfffffe001836b410): DCPEXT2 PANIC - apt firmware: dual\_pipe.c:180 sync\_pipe\_end\_of\_config() -- - iomfb\_mailbox(68) apt firmware: dual\_pipe.c:180 sync\_pipe\_end\_of\_config() -- RTKit: RTKit-2758.1.1.release - Client: AppleDCP-811.1.1\~754-t602xdcp.RELEASE !UUID: a1000010-2140-1ed5-a178-80d201401ed5 ASLR slide: 0x000000000021d000 Time: 0x000000090ceeff39



MacBook Pro 16″, macOS 15.0

Posted on Oct 18, 2024 4:37 AM

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Posted on Mar 20, 2025 6:51 AM

OK, I got some 'good news' here. Been talking to the Apple Support, explaining the situation and just aknowledging.

The person found a 'tracker' about this issue, as of yesterday. Apple team is currently working on this to fix it in an upcoming firmware update. He also said that in the tracker it says that reducing the framerate to 120Hz in the meantime is a workaround in the meantime.

76 replies

Jul 18, 2025 10:28 AM in response to HWTech

We already provided a reasonable way to reproduce the issue. It’s not our job to try to find an even easier way, and I doubt it would make any difference anyway. Considering the amount of people that could reproduce this issue, I find it very hard to believe that only Apple cannot, *if* they tried with an actual 240Hz monitor. But even if they cannot reproduce the issue for whatever reason, they also have the crash dump. That might be sufficient in itself to debug the issue. But regardless, they didn’t say any specifics on why they couldn’t reproduce the issue, and they didn’t ask for any additional information either. It’s not possible to make any progress if Apple doesn’t want to communicate what is blocking them, so we could help them in a meaningful way. Expecting users to try to guess what they would need is unreasonable. At least, I’m not interested in that.

Oct 19, 2024 6:57 AM in response to Infilak

If you do not have a recent local, disk-based backup, your computer is like a ticking Time bomb. You are only one disk failure, one crazy software, or one "oops" away from losing EVERYTHING! Drives do not last forever. It is not a question of IF it will fail, only WHEN it will fail. In addition, you never know when crazy software or Pilot Error throws away far more than you intended.


If you are using another direct-to-disk backup method that you prefer, and you currently have a recent disk-based backup, that is great. If not, you should consider using Built-in Time Machine. Take steps to acquire an external drive as soon as possible. If you buy one, a drive 2 to 3 times or larger than your boot drive is preferable for long term trouble-free operation. Do not pay extra for a drive that is fast.  (You can get by for a while with a "found" smaller drive if necessary, but it will eventually become annoying).


Attach your external drive and use

System preferences > Time machine ...


... to turn on Time Machine and specify what drive to store your Backups on.  It may ask to initialize the new drive, and that is as expected. APFS format is default format if running MacOS 11 Big Sur or later.


Time machine works quietly and automatically in the background, without interrupting your regular work, and only saves the incremental changes (after the first full backup). Time machine backs up every connected drive that is in a Mac compatible format. it can not back up Windows format drives.


Time Machine's "claim to fame" is that it is the backup that gets done. It does not ruin performance of the rest of the computer while doing its backup operations. You do not have to set aside a "Special Time" when you only do backups. When you need it, your Time machine Backup is much more likely to be there.


How to use Time Machine to Backup or Restore your Mac:

Back up your Mac with Time Machine - Apple Support



Oct 18, 2024 12:12 PM in response to Infilak

that looks like a 4k display with

  • 1x DP 1.4 (HDCP 1.4 & 2.3)(Supports up to 3840 x 2160 240 Hz, DSC, HDR)
  • 2 x HDMI 2.1 (HDCP 1.4 & 2.3)(Supports up to 3840 x 2160 240 Hz FRL, HDR, VRR as per specified in HDMI 2.1) (including 1x HDMI 2.1 FRL with eARC - to support Dolby ATMOS signal pass-through)


what interface(s) are you using? how long are your cables?


Oct 18, 2024 3:10 PM in response to Infilak

based on your having:

"M2 Max MacBook Pro"

... it should be massively LOAFING running that display with either of those setups.


Your panic appears to be some sort of Display Co-Processor (DCP) Panic, but I don't see much there to gloom onto.


How about an Etrecheck report?

Consider downloading and running this little "discovery" utility, Etrecheck. It changes NOTHING. Etrecheck was developed by senior contributor here, and uses system calls to collect often-needed information.


it contains little tests for speeds of devices, CPU utilization, memory usage, energy usage and a digest of recent problems, in one easy to use package. it does not even need to be Installed. Because less can be learned when your Mac is running great, best time to run is when your problems are actually occurring, if possible.


if you follow the directions faithfully, its report (pre-laundered of all personally-identifiable information) can be "Shared" to the System ClipBoard, then Pasted into an ‘Additional Text’ window in a reply on the forums.


Use Etrecheck Pro for free:

http://Etrecheck.com


then start a reply on the forums and use the additional text icon in the reply window footer, and PASTE the report


...


Oct 19, 2024 6:56 AM in response to Infilak

if VPN vendors stuck with doing VPN, using them they would be a modestly bad idea. But most VPN vendors also scan your files for Viruses, often intervening in your Internet activity to break into encrypted connections to be FIRST to scan your files, and leave it less secure to completely broken. VPN for any purpose by institutional network presence is just a bad idea.

Dec 15, 2024 7:35 AM in response to themoodster

themoodster wrote:

Have not seen a single crash since setting it to 120hz


That is quite unusual, because the portion of your Mac that is crashing (the display co-processor) is NOT involved in screen-redraw., and should not be impacted by changes in refresh rate.


Perhaps this is indeed a very complex co-processor interaction with high speed timing implications.


Once the image of the screen has been drawn/rendered into the display-buffer using the Display Co-processor, a Rasterizer/DisplayGenerator automaton re-sends a screenful of display data, every refresh interval. The display Co-processor does not need to be used unless/until the screen changes.


Because there is so much data in one screen, being sent so fast, handling of these data using the processor or co-processor alone is impossible, and can not be done that way.

Kernel Panic With 4k 240 Hz External Monitor

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