How can I download and (view, then) delete old messages from iCloud?

Question

Level 1

4 points

How can I download and (view, then) delete old messages from iCloud?

iPhone and iPad says I have over 9,600 texts in the iCloud but I only have about 150 or so on my devices. How can I download them and permanently delete them from iCloud?

Posted on Oct 16, 2024 4:13 PM

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Answer 1

razmee209

Level 10

193,494 points

Oct 16, 2024 4:30 PM in response to jpfw9910

jpfw9910 wrote:

iPhone and iPad says I have over 9,600 texts in the iCloud but I only have about 150 or so on my devices. How can I download them and permanently delete them from iCloud?

https://discussions.apple.com/content/attachment/235add09-2bd1-457c-958c-87a6dc618f1b

You don't view it in icloud, you view it on your device outlined here Set up iCloud for Messages on all your devices - Apple Support

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Answer 2

jpfw9910 Author

Level 1

4 points

Oct 17, 2024 7:26 PM in response to razmee209

With all due respect I have read it, multiple times. I have followed the steps and still cannot see , find, or download the messages. I will assume the fault lies with me somewhere given your extensive experience, but I simply do not see how to obtain those 9000 plus msgs. Thank you again.

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Answer 3

jpfw9910 Author

Level 1

4 points

Oct 17, 2024 10:37 AM in response to jpfw9910

Thank you for the reply. I have all of those settings done correctly. I also know I cannot view in iCloud, but want to know how I can download those 9627 messages in the cloud because as I said earlier I have less than 150 actual messages on my devices currently at about 311mb of space. How can those additional texts be downloaded?

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Answer 4

razmee209

Level 10

193,494 points

Oct 17, 2024 11:05 AM in response to jpfw9910

jpfw9910 wrote:

Thank you for the reply. I have all of those settings done correctly. I also know I cannot view in iCloud, but want to know how I can download those 9627 messages in the cloud because as I said earlier I have less than 150 actual messages on my devices currently at about 311mb of space. How can those additional texts be downloaded?

Read the link I posted.

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