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I have been using the Pages app on my MacBook Pro for years and just two days ago I tried to open the app to edit a document and it wont open. I have been working on it for two days. I removed the app and reloaded it, restarted my computer, made sure everything was updated. Please help!! I work with clients and all my documents are in there and I cant access them!
[Re-Titled by Moderator]
Pages v14.2 requires macOS Sonoma 14.0 or later. Are you using any anti-virus product, or attempting to open the Pages application from other than the /Applications folder on your macOS startup drive? Apple Silicon, or Intel architecture Mac?
You could also try booting into Safe Boot mode and see if Pages properly launches there, either during safe mode or afterward following a normal reboot.
No small comfort that I cannot reproduce this issue that did not occur on my Sonoma 14.6.1/14.7, or Sequoia v15/v15.0.1
When you boot your Mac in Safe Boot mode, no third-party drivers are loaded in the operating system, and your observation that Pages now works in that boot mode suggests a couple of possibilities:
Perform a regular reboot of your Mac from Safe Boot mode and see if Pages behaves normally. If it does, it is the first issue above. If it fails to launch, something is still interfering with it.
Based on your success with Pages working in safe boot mode, that tells me you have something installed from a third-party vendor that does not load in that boot mode but does during a regular boot, and that is interfering with the normal operation of Pages v14.2.
I asked this before, and you did not confirm — do you have any anti-virus or so-called Mac "cleaning" applications installed that were present before the upgrade to Sequoia and Pages v14.2? If you do, these should be removed per the vendor's instructions, followed by a reboot of your Mac. Then test Pages again.
Karen,
More detail. What version of macOS and what version of Pages are you attempting to use on it? What else happened two days ago before this issue developed? Operating system upgrade?
Nothing had changed previous to the app not opening. I have version 14.2 for Pages app and I upgraded to Sequoia after I couldn't open pages thinking that might fix the issue but it didnt.
Press and hold the shift key while launching Pages v14.2. This prevents it from loading its last saved execution state. Does Pages launch and what happens next?
Nothing. The icon bounces once and that's it. The app doesnt open.
I appreciate your help. I rebooted in safe mode and Pages works perfectly. So if I restart my computer, will that fix the issue?
Thank you. I really appreciate your help!!
You are welcome. Is Pages now working properly following a normal reboot?
Just rebooted, still not working. Ugh. Lol.
Why won't Pages open on my MacBook Pro?
