Health app medications not syncing

Running latest versions of IOS & IPAD OS. Medications entered on iPhone are not syncing with the iPad. Some medications are showing on the iPad but not all. All data has been entered on the iPhone, no new entries are input on the iPad.

This could potentially be a fatal flaw……. Come on Apple!


iPad Pro, iPadOS 18

Posted on Oct 11, 2024 04:26 PM

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Posted on Oct 12, 2024 07:11 AM

I had the same issue so I called Apple Support today (10/12/2024) and this is what I was told. In order for the devices to sync health information, each device must first be backed up to iCloud. The devices do not sync automatically as one would expect. In order to back up your devices go to Settings, click on your account name at the very top, then scroll down to iCloud Backup and select Backup Now. Apparently, this must be done each time you wish to sync health information between devices. So the take away I have from all this is Apple apparently doesn't read its own messaging as it pertains to iCloud, "iCloud keeps your information safe, automatically backed up, and available anywhere you go."

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Question marked as Top-ranking reply

Oct 12, 2024 07:11 AM in response to Chuckling

I had the same issue so I called Apple Support today (10/12/2024) and this is what I was told. In order for the devices to sync health information, each device must first be backed up to iCloud. The devices do not sync automatically as one would expect. In order to back up your devices go to Settings, click on your account name at the very top, then scroll down to iCloud Backup and select Backup Now. Apparently, this must be done each time you wish to sync health information between devices. So the take away I have from all this is Apple apparently doesn't read its own messaging as it pertains to iCloud, "iCloud keeps your information safe, automatically backed up, and available anywhere you go."

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Health app medications not syncing

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