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cannot install the correct iTunes file

I switched PC computers from an older Windows 10 to a new one with Windows 11. When I go into iTunes, it displays all the music that I ripped myself but cannot locate the files. When I hit "locate file" it states "iTunes Library 2023-01-31.itl" I tried to download that file into my iTunes folder but it will not let me. I also read Turingtest2's comprehensive post and looked for the offending interfering file but it was not present on my computer.

So can you tell me how to install iTunes Library 2023-01-31.itl on my PC and do I have to delete the current iTunes Library version?

Posted on Oct 11, 2024 5:23 AM

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1 reply

Oct 16, 2024 1:27 PM in response to normanfromdavidson

General migration instructions here: Move your iTunes library to a new computer - Apple Community.


If your library is in the standard portable shape where the .itl file is in the main iTunes folder that contains the iTunes Media folder that in turn has all of your media then the library should open without having any issue seeing the files. That fact that you're seeing "iTunes Library 2023-01-31.itl" when you hit the locate button suggests your active library file may be in the Previous iTunes Libraries folder, perhaps a choice made after an earlier incident. See Empty/corrupt iTunes library after upgrade/crash - Apple Community for some background on this topic.


If you still have the source library working on your previous computer it may be possible to revisit your migration, alternatively read on for advice on fixing what you have now...




The "missing file" issue with exclamation marks happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter, or you've moved a non-portable library to a different path (see Make a split library portable for details). It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place, or that you've been too aggressive when deleting duplicates. See Getting iTunes & Windows Media Player to play nicely if you're trying to access your media with any other media players.


Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. Look on the file tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case. If everything is where it is supposed to be try Repair security permissions for iTunes for Windows.


In some cases iTunes may be able to repair itself if you go through the same steps with Get Info, or when playing a track, but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links. Although it says something like "use the same location" I think it expects to find the tracks in the same artist & album layout they were in previously, with one systematic change to the path.


If another application like Windows Media Player has moved/renamed the files, or the library has been moved from OS X to Windows, then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works. It might need some tweaking if your media is in a non-standard layout.


If you want me to try to provide specific advice please post back the following details:

  1. The location of the media folder under Edit > Preferences > Advanced
  2. The location of a sample missing track shown under Get Info > File > Location that begins file://localhost/
  3. The true path to the file whose details you gave in 2


Note the addition of file://localhost/ (and the flipped direction of slashes in Windows) is normal for a file that isn't quite where iTunes is expecting to find it.



tt2

cannot install the correct iTunes file

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