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My password keeps saying wrong password even though it’s not

My MacBook was trying to load ESPN+ and it was struggling so I tried rebooting. When I turned it back on my background was gone and my password was denied. I keep entering the correct password and I keep getting denied. I’ve tried rebooting several times now. Any idea what happened or how to fix it???

Apple Watch Series 9, watchOS 11

Posted on Oct 10, 2024 5:28 PM

Reply
1 reply

Oct 11, 2024 2:00 AM in response to DevPal

Why it happened - have not idea


How to fix - yes


Two different methods and depends on if the computer is Intel Computer or Apple Silicon M1 / M2 / M3 computer


Reset Computer Password  for the Administrator Account Password


Intel Computer


Shutdown the computer 


Restart computer and immediately hold the two keyboard combo Command  r 


If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password


Apple Silicon M1 / M2 /M3 Computer 


Choose Apple menu > > Shut Down


If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.


Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


Press and hold the power button on your Mac until you see “Loading startup options.”


Click Options, then click Continue. 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password

My password keeps saying wrong password even though it’s not

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