"Emoji & Symbols" no longer coming up after Sequoia update.

Since Sequoia I can no longer get the Emoji & Symbols to appear. I used to use Shortcut Cntrl /Option /Space to bring these up. I said yes to the CHAT GPT shortcut. Could this have caused this problem? I have the Globe Shortcut enabled in Settings but this is not working either.

Mac mini, macOS 15.0

Posted on Sep 28, 2024 04:23 PM

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Posted on Oct 15, 2024 07:49 AM

Well, I have never used Emoji directly on my Mac (M3). Because of this I have no idea when they disappeared.

However, I use Webex frequently and used emoji for reaction. Maybe this is another emoji I do not know...

But.

After upgrade to Sequoia emoji in Webex disappeared. I can't make any reaction nor insert smile into message. When I press Emoji and symbols there is no any reaction.

Ok. Maybe it is a bug in Webex. However, I tried to see Emoji in Sequoia, but failed.

I pressed Ctr+Cmd+Space, Fn+E or Edit-Emoji & Symbols from menu - no effect.


Oh, yes. There is an effect. The process is started. However, there is no any visible effect.


Of course, I restarted my Mac many times and upgraded it from 15.0 to 15.0.1 as well as upgraded Webex.

Is there any way to check if Emoji exists on my Mac?


Note, on my MacBook with the same versions of OS and Webex I can open emoji by Fn+E and from Webex.

So, something is wrong with iMac.

53 replies

Jul 6, 2025 12:53 AM in response to TotallyT

I had the same problem with Fn, Control-Command-Space and Fn E all failing to bring up the Emoji keyboard on my iMac. It had worked fine until a few weeks ago and I have spent hours rebooting into Safe Mode, etc, etc. Finally I have discovered my issue, which might be a help to others. I am running Webroot SecureAnywhere (recommended by my Bank). If you are doing the same, to get the emoji keyboard to work, you need to 'Pause Secure Keyboard Entry' by clicking the green W at the right hand top of the screen. Once this is paused, the Emoji keyboard should respond to short cuts. Just bear in mind that you will need to 're-set' the pause every time you reboot.

Oct 23, 2024 04:51 PM in response to GaryReginald

I'm another "me too" on the post Sequoia emoji issue. They work in Messages, but nowhere else. I've rebooted numerous times, used the various Fn/Cmd/control/option-space keys to no avail. In mail, edit-emojis and symbols, does nothing..., maybe. I have my keyboard set to switch between Spanish and English using the fn key. Is it possible that that is shutting down the emoji option? I went to Settings/Press fn to: show emoji & symbols..., yeh, that doesn't do anything either.

As a trial, I just tried emojis on my wife's MacBook Pro 3. I got the same results in her mail -- nothing. I repeated all the steps above. Still no luck. Thoughts?

Mar 7, 2025 12:44 PM in response to vizslagar

I tried this and at first I thought it might work, when I just turned off Apple Intelligence. The pulldown menu selection from keyboard in the top right of my screen had a "show emojis and symbols" as well as the "hide emojis and symbols" options. But if I selected "show" nothing happened. When I also turned off Siri, the keyboard pulldown menu fromo the top bar on my mac airbook with Sequoia reverted to only showing "hide emojis and symbols" and regardless of key combinations used that would normally display the emojis, I cannot make them show. I've discovered this while using Mail, but finding it's true in all applications. I just updated to Sequoia a few days ago. This is a new problem. - Anyway, the "turn off AI and Siri" did not return my emojis and symbols in my case.


Mar 11, 2025 08:59 PM in response to GaryReginald

I have tried EVERYTHING as suggested by these chats and google search. I rebooted the system, I reinstalled MAC OS, I talked to Apple support (escalated to a senior person), I tried a different keyboard,. etc. NOTHING worked.

ONLY on in the Apple Mail program. The emoji function WORKS in the Messages App.

When I do the Control/Command/spacebar, nothing happens (except I see the "Edit" function in the taskbar click).

Any thoughts?

Sep 4, 2025 08:03 AM in response to GaryReginald

I just updated from Monterey to Sequoia (15.6.1) and emojis are not working in Mail. If I type :-) in Microsoft Outlook I get an emoji. Same issue on a colleague computer which is also running 15.6.1.

I've rebooted, booted into safe mode and still no luck. In Monterey it worked without any issues.

Ctrl+Cmd+Space doesn't work and neither does using the Fn+E or clicking on the Emojis and symbols icon in Mail.

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"Emoji & Symbols" no longer coming up after Sequoia update.

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