iPhone 16 Pro not turning on

I hope you’re doing well. I’m writing to ask for your help with something. I recently updated my iPhone 16, and now it won’t turn on. I tried everything I could think of, but nothing seems to work. I’m really hoping you can help me out. I’d really appreciate it. Thanks a bunch!

Same thing just happened to me and I have only had my iPhone Pro Max for a week. I used the up down volume and power button method and now it started up. The phone was also prompting me to install the latest update so perhaps that had something to do with it. I did plug it in and shut it down overnight but I have done that before and have not had this issue. Sounds like a bug that needs to be addressed.

same issue occurred today. Her phone died last night and left it charging overnight. This morning it didn’t turn on. Pressed the volume up then volume down then side button. Did this at least 3-5 times before the Apple logo appeared. Do better Apple

my iphone 16 died hours ago and i plugged it in expecting it to turn back on right away but no it isn’t responding to charging and doesnt show the percentage symbol when i turn it on. its non responsive

Same thing just happened to my boyfriends new Iphone 16. We tried to restart it multiple times with the up-down-power thing. Took an hour or charging and trying. Hold the power button longer than you think!!!

I’m having this same problem of not turning on, the issue with me is that I can not remember the iCloud pass word and apple says they can’t run diagnostics without it. And because the phone won’t come on I can’t reset it. I have tried so hard to remember and then log in from another device but now iCloud has locked the password and won’t allow me to attempt to reset the password again unless I have proof of purchase with the imei number on it. The problem is that I got it from comcast and even though I have the box with the imei number on it my proof of purchase receipt does not have the imei number. Comcast’s says they can’t provide the imei number on a receipt because it is not assigned until after the phone is shipped. Therefore I iCloud won’t reset it and I won’t be able to access my iCloud. I fear I will be stuck paying for a phone that I can’t use. This is very frustrating!! A word to the wise make sure you know your iCloud password!!

Me sucedio lo mismo hoy telefono cargado al 100% se apago , se quiso encender a la mañana siguiente y no hubo caso de encenderlo, se fue a negro no respondia a los botones ni al cargador, nada de nada, luego de intentar encenderlo alrededor de 20 veces o 30 veces con los botones de encendido y subir volumen y baja volumen, encendio. esto nunca me habia sucedido con un iphone... mal antecedente de hecho preocupa...

I’m having the same problem that everyone else is experiencing. I ended up trading mine in for a new one, but it has the same problem. As many are saying, it’s a real pain to pay a bunch of money for a defective product. These posts have been going on for close to a year so obvious Apple isn’t doing anything.

If every iPhone were manufactured perfectly (which is impossible) there would be no need for a warranty ever. Manufacturers defects in materials and workmanship are always a possibility. Hence the importance of the warranty, return policy and company to back it up.

If you’re within the return period, by all means return it. This isn’t rocket science.

Apple makes about 240 million iPhones a year. So, on average at the 6 month point 120 million have been produced. If just 1/10 of 1% was defective, that’d be 120,000 defective iPhones. It’s going to happen.

If this were a cheap garden variety phone, those percentages might have some meaning. However Apple [supposedly] makes premium products- or used to, and they charge a very premium price for them. Clearly their quality is going downhill. I would rather not even know about AI, but just have a phone that works just like all my previous ones have. I've noticed that their published 'fix" is seemingly just a generic restart fix, and not specifically only related to the thread problem. After reading and pondering, I suspect it is a manufacturing defect regarding the power ON button and/or its related circuitry. It happened to me, but not my wife this am, less than 18 hours after purhasing the 16 e phones at an Apple Store. After contacting a helpful CSR, I'm returning the phone to same Apple Store, where a replacement is waiting. And, for the first time in my "Apple lifetime" (since 1986), I will purchase the extra Apple warranty, and set my car's "autopilot" to the Apple Store.

Just a theory of course. The 'OFF' function seems to work perfectly(same statistics you cite), so the button itself seems harmless enough. It just is ineffective after pressing it when the phone has been 'OFF'. Hence, the 'handshaking' between the 'phone-is-now-OFF' circuitry and the button......OR , 'turn-on' circuitry is somehow overloaded(??) when fully charged and Off??, because, after all the button pushing monkey-motion that Apple uses to do reset-boot-ups, then that circuitry starts to function again- until the next time. Since many/most 16s of the various levels are probably OK, I suspect it is poor circuit board/chip assembly for we unfortunate few- seemingly reinforced by the fact(?) that assembly has changed from China to India, with all the attendant teething problems. To my limited knowledge, none of these types of problems have occurred in earlier iPhones, despite Apple's attempt to project that they have by including the "fix" for models going back to the 4 or 6, or whatever, though I don't think that fix was needed back then, except in rare occasions. It would be nice if Apple sent out to all 16 owners a comprehensive discussion of the problem, their attempts and progress in solving it, and, at the very least, an informed discussion to buyers of the potential for trouble, and the attempts for a temporary fix, and certainly a free fix when discovered, and/or refund. Not unlike an automobile or dishwasher recall, especially from the richest(/) corporation in the world.

I go way back with Apple. They never offered Apple Care until relatively recently- they didn't need to, and gave free help and advice-forever. Maybe it has to do with "portable" products, but certainly, when they began offering Apple Care, their quality started to slide downhill; Steve's passing, company growth surging??? When living in SF area, I attended the first Apple Store the day after it opened, and I will tell you that, back then, the Apple Geniuses, were for-real Geniuses. I've had too many of their fine AND EXPENSIVE products over the years to think otherwise. So, like you, I will be putting Apple Care on my new Air Pods Pro 2, and both of these phones, just to protect myself against the unfortunate "events", with no-questions-asked replacements/repairs. I/m very happy that you have not had any problems so far with your 16.

Thanks for your background, Jeff. I went to the very first Apple store in Palo Alto Ca the day after it opened. The Genius Bar really had "geniuses" back then!!

Te get up to date; Today, after a helpful Apple Support phone call yesterday where they said I could get a new phone, I went to the Store in Northern NV. They did a mechanical diagnosis and could find nothing wrong, and said- it must be a glitch in the software, much conversation ensued, leading to the fact, that they were quite knowledgeable, but left in the dark from Apple as to the fix. So, we reloaded system software in-store, and I finished the data/apps update at home. I haven't yet turned it OFF yet, as I have another support telcon scheduled tomorrow- non related. No explanation why many other phones don't have the issue, but with about 50 shoppers in the store, there were 3 of us with the same problem.!! It seems all [Apple]are aware that the problem first surfaced on some iPhone 15 models- before 10/24, but mostly iPhone 16- all models. I'm now thinking that it is software related, but with a connection to the "ON" connected function of the key- as in, when "ON" is pressed, the software/circuitry asks: is the Phone "OFF"(??), and/or a short or 'blind-garden path' has a reason not to allow the actual Turn-On. Maybe circuit board related, maybe lines of code related, or combinations. The tech pointed out that when a new rev is being built, it is something like going through a cafeteria food line; "We'll have some of this, not that, some more of the other", etc, and of course, each food item is prepared by different sets of people- they may not be talking to each other properly.

I just wish Apple had been more forthcoming and open about the problem[s], and on progress on the solution- at LEAST to their Apple Store techs and CSRs. So, I have my original new iPhone 16 e from Thursday evening, with today's reloaded system software, working OK since then, but not turned off since I left the Store. After my phone-cons tomorrow, I shall try OFF/ON again. The tech did say to let him know ASAP of any more and types of problems. I haven't made any phone call tests yet, that's on for tomorrow as well. . I will check the origin location tomorrow. Cheers and good feelings to you. Regards, Mike Jaureguy

Since my last post a week ago; the next day I went to the Apple Store for help. The 'genius' said they didn't really know the cause of the problem on iPhone 16 series- even some 15s. He said he used the "technique" on his iPad at times (??), and that Cupertino doesn't really communicate with the Geniuses very much.!! But he suggested that we wipe my new iPhone clean and reload the IOS from one of their laptops- refreshed by Apple each night. So we did it and I've had no further trouble in the startup problem. I generally charge to 80% now- for longer battery life long term- and shut it off each night and turn it on (fingers crossed) each morning with no problems recurring. Another customer sitting across from me was listening to the conversation as another 'genius' was helping with her problem. It was the same one!!, and she mentioned that when she came in, she heard another customer with the same problem. So out of about 50 people at least 6% were affected. My man said that when they put a new IOS update out, they (like a Chinese food buffet) pick from different dishes, which are prepared by different chefs, rather than the entire update being prepared and managed by one "chef". That may account for the myriad problems (which as I strongly remember, used to be a province of Microsoft, and Apple always WAS so seamless). Additionally, the customer said that she and her father (both 16s- but NOT her Mom-14) were having dropped or uncompleted calls. I have experienced this, but so far, it is vague and hard to pin down. I think Apple needs to update firmware, and certainly, troubleshoot the IOS with a fine tooth comb. We shall see what we shall see. P.S. I'm using my 10XR-which this 16 e replaces- as an iPod in my car- no cell service just self contained with occasional Wi-Fi assistance.

Just got a brand new iPhone 16 pro max out the box, won’t turn on at all. Completely bricked.

I bought a pair of AirPod pro max back in the fall and the audio quality is awful on all my Apple devices (Apple TV, iPad), but my half price Bose QC sound great. Got an iPad last fall as well and I periodically get the screen locking up and not responding to touch.

Apple quality has significantly gone down. Now their products are just overpriced but you don’t even get the same Apple quality and support. I’m only buying Apple from now on on a truly need basis.

Let’s see what apps are using your battery so much in just 30 minutes. Please post your battery capacity usage for last 24 hours. Here’s mine,