My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.
iPhone 16 Pro
This happened again to my wife's iPhone 16 Pro. She could never get it to start. I tried 3 or 4 times with the force restart and it again would not start. I then plugged it in as a last resort, did the force restart a few time and finally it started. The battery was at 100%. It took quite a long time holding the start button after the volume up and down buttons for it to finally start. I will do a force restart on my iPhone occasionally and it never takes that long. She has had almost every iPhone since the 3G, so this is definitely not operator error.
I am responding here in hopes that it gets pushed to the top of iPhone questions in hopes that others may either respond that they too are having this issue and what the resolution is.
Currently dealing with the same issue. I woke up and my phone will not turn on. I've tried several things. The logo will pop up, then disappear and will just keep doing that. I've tried plugging it in and that also does not work. Just bought this phone brand new last week. I've got a busy day and no phone. writing this from my MacBook. smh.
This happened to my iPhone 16 pro today, still not on. The apple logo comes up and then goes right back to off. I have had this phone a week, this is ridiculous. A force restart is not working either, I did have it charging over night as well and tried charging it again but still nothing. Apple…you need to get it together!
Your device may be in dfu-mode(device firmware update). Conmect your device to a mbp. The system may ask you whether it should reset your device, or tell you to download some extra software (also look underneath the running window). Tick the reset button. The system will do the rest. If this does not provide the solution for you, you may have to make an appointment with the genius bar at the nearest apple store.
I’ve found a solution, quickly press and release the volume up button, then quickly press and release the volume down button and then press and hold the right button until the apple logo shows up. This seems to be working, hope it helps. And I hope apple fixes this bug soon, as I think it happens as a software issue with the 18.1 update.
Hi,
I searched on my mac for the issue i had this morning; I'm glad to see that many others are experiencing this. I had shut down my iphone 16 multiple times prior to this, but this morning, I have been unable to turn my phone on. I am planning on going to verizon today to ask about my bill changes, so I might just ask for an older phone. Has anyone's problem resolved?
ReidKHesterPh.D. wrote:
18.1.1 is a new update to be installed tonight but no mention of this issue in the description of it.
Apple often doesn't list what bug fixes an update may bring, so that's not surprising. They usually just release updates, which fix things, without any fanfare about what they may be fixing.
So… I found a solution. Apparently the 16 needs a 20V power plug. It doesn’t work enough on the 15V to give it enough power to power it up.
doesn’t make sense but they plugged it in at the Apple Store and it magically turned on.
Hope it’s not just a way of them selling the new plug to me
This morning, my iPhone 16 pro would not turn back on after being charged overnight. I turned it off to not be disturbed. I did the steps of up and down buttons then held the right button. As I read many posts, I retried the steps but held the right button for more than 15 seconds and then it turned on. Thanks everybody but it seems to be a problem regardless. Apple, please create a fix!
Lilisbuddy wrote:
I have used the Apple site to contact to report problems, but it says that they will not reply unless they have a specific reason to contact you. Additionally, I saw an article on MacWorld about an issue with iMac M1 screen issues that they called a time bomb waiting to happen. As an owner of an iMac M1, I contacted the editor on 11/26 commenting that I have not had this issue yet ( hopefully I won't since the warranty is long gone ) but since he wrote an article about a problem, that maybe he should look into this iPhone 16 start up issue. I sent a link to this discussion, but to date, I did not receive a reply from the MacWorld editor or have I seen anything on the MacWorld site about our startup issue.
You probably haven't seen ANY articles about this issue on iPhone, because out of the millions upon millions upon millions of iPhone 16 Pro's in the hands of users, the numbers of people who may be having an issue are infinitesimally small. That doesn't mean you or others aren't having an issue. But the vast majority of iPhone 16 Pro owners are out there enjoying their phones, without issue and not posting on a forum.
Anyone who is having an issue like this, needs to schedule an appointment at their Apple Store Genius Bar.
Tried did a couple of times, but it did not work so far. And nope, I don't turn it off to charge it. I'll give it a couple more tries to these steps, otherwise I'm contacting Apple tomorrow. Thanks for the links!
This sounds good; however, since only a few people have so far commented that Apple may have been fixed the issue in this last update, my wife will be waiting before going back to her old routine of turning the phone off at night. Hopefully others will have more guts, and will turn their phone off, charge at night, and report back. This has been a long strange trip, and not one of our happy iPhone moments since owning almost every iPhone since 2009.
I have an iphone 16 Pro which is 90 days old. It suddenly will not turn on using and power button. I have to jump start it every time it is turned off correctly. Apple needs to fix this bug in the software!!!!!!!!
iPhone 16 pro max charged overnight while turned off. Used a different but compatible lead and wouldn’t turn on. Volume up and down quick tap and held power button sorted it. Sorted but disappointing and complex for someone who doesn’t look on YouTube for an answer. A phone of this level and pricing should be more full proof I would have thought.
Hey, Heardy123…Apple won’t see your post in this user to user forum
Apple’s formal support can be reached several ways
For personalized support
Best way:
Other options:
(Note that both of the above have options to receive a callback or chat)
Have you been charging overnight?
What did Apple’s support say when you contacted them?
Best way:
Other options:
(Note that both of the above have options to receive a callback or chat)
iPhone 16 Pro not turning on
