iPhone 16 Pro not turning on

I’m having this same problem of not turning on, the issue with me is that I can not remember the iCloud pass word and apple says they can’t run diagnostics without it. And because the phone won’t come on I can’t reset it. I have tried so hard to remember and then log in from another device but now iCloud has locked the password and won’t allow me to attempt to reset the password again unless I have proof of purchase with the imei number on it. The problem is that I got it from comcast and even though I have the box with the imei number on it my proof of purchase receipt does not have the imei number. Comcast’s says they can’t provide the imei number on a receipt because it is not assigned until after the phone is shipped. Therefore I iCloud won’t reset it and I won’t be able to access my iCloud. I fear I will be stuck paying for a phone that I can’t use. This is very frustrating!! A word to the wise make sure you know your iCloud password!!

Me sucedio lo mismo hoy telefono cargado al 100% se apago , se quiso encender a la mañana siguiente y no hubo caso de encenderlo, se fue a negro no respondia a los botones ni al cargador, nada de nada, luego de intentar encenderlo alrededor de 20 veces o 30 veces con los botones de encendido y subir volumen y baja volumen, encendio. esto nunca me habia sucedido con un iphone... mal antecedente de hecho preocupa...

I’m having the same problem that everyone else is experiencing. I ended up trading mine in for a new one, but it has the same problem. As many are saying, it’s a real pain to pay a bunch of money for a defective product. These posts have been going on for close to a year so obvious Apple isn’t doing anything.

If every iPhone were manufactured perfectly (which is impossible) there would be no need for a warranty ever. Manufacturers defects in materials and workmanship are always a possibility. Hence the importance of the warranty, return policy and company to back it up.

If you’re within the return period, by all means return it. This isn’t rocket science.

Apple makes about 240 million iPhones a year. So, on average at the 6 month point 120 million have been produced. If just 1/10 of 1% was defective, that’d be 120,000 defective iPhones. It’s going to happen.

If this were a cheap garden variety phone, those percentages might have some meaning. However Apple [supposedly] makes premium products- or used to, and they charge a very premium price for them. Clearly their quality is going downhill. I would rather not even know about AI, but just have a phone that works just like all my previous ones have. I've noticed that their published 'fix" is seemingly just a generic restart fix, and not specifically only related to the thread problem. After reading and pondering, I suspect it is a manufacturing defect regarding the power ON button and/or its related circuitry. It happened to me, but not my wife this am, less than 18 hours after purhasing the 16 e phones at an Apple Store. After contacting a helpful CSR, I'm returning the phone to same Apple Store, where a replacement is waiting. And, for the first time in my "Apple lifetime" (since 1986), I will purchase the extra Apple warranty, and set my car's "autopilot" to the Apple Store.

What is your theory on manufacturing defect? I would like to hear it. I’ve had my 16 PM since day 1 with zero issues. Flawless performance and no issues with Side Button or any other button.

I’ve owned Apple Care on all my Apple products that are portable. It’s either self insure or purchase Apple or a third party plan. Since you’re convinced they’re all (or a substantial number) defective, it’s a good plan way to give yourself peace of mind.

Just a theory of course. The 'OFF' function seems to work perfectly(same statistics you cite), so the button itself seems harmless enough. It just is ineffective after pressing it when the phone has been 'OFF'. Hence, the 'handshaking' between the 'phone-is-now-OFF' circuitry and the button......OR , 'turn-on' circuitry is somehow overloaded(??) when fully charged and Off??, because, after all the button pushing monkey-motion that Apple uses to do reset-boot-ups, then that circuitry starts to function again- until the next time. Since many/most 16s of the various levels are probably OK, I suspect it is poor circuit board/chip assembly for we unfortunate few- seemingly reinforced by the fact(?) that assembly has changed from China to India, with all the attendant teething problems. To my limited knowledge, none of these types of problems have occurred in earlier iPhones, despite Apple's attempt to project that they have by including the "fix" for models going back to the 4 or 6, or whatever, though I don't think that fix was needed back then, except in rare occasions. It would be nice if Apple sent out to all 16 owners a comprehensive discussion of the problem, their attempts and progress in solving it, and, at the very least, an informed discussion to buyers of the potential for trouble, and the attempts for a temporary fix, and certainly a free fix when discovered, and/or refund. Not unlike an automobile or dishwasher recall, especially from the richest(/) corporation in the world.

I go way back with Apple. They never offered Apple Care until relatively recently- they didn't need to, and gave free help and advice-forever. Maybe it has to do with "portable" products, but certainly, when they began offering Apple Care, their quality started to slide downhill; Steve's passing, company growth surging??? When living in SF area, I attended the first Apple Store the day after it opened, and I will tell you that, back then, the Apple Geniuses, were for-real Geniuses. I've had too many of their fine AND EXPENSIVE products over the years to think otherwise. So, like you, I will be putting Apple Care on my new Air Pods Pro 2, and both of these phones, just to protect myself against the unfortunate "events", with no-questions-asked replacements/repairs. I/m very happy that you have not had any problems so far with your 16.

Thanks for your background, Jeff. I went to the very first Apple store in Palo Alto Ca the day after it opened. The Genius Bar really had "geniuses" back then!!

Te get up to date; Today, after a helpful Apple Support phone call yesterday where they said I could get a new phone, I went to the Store in Northern NV. They did a mechanical diagnosis and could find nothing wrong, and said- it must be a glitch in the software, much conversation ensued, leading to the fact, that they were quite knowledgeable, but left in the dark from Apple as to the fix. So, we reloaded system software in-store, and I finished the data/apps update at home. I haven't yet turned it OFF yet, as I have another support telcon scheduled tomorrow- non related. No explanation why many other phones don't have the issue, but with about 50 shoppers in the store, there were 3 of us with the same problem.!! It seems all [Apple]are aware that the problem first surfaced on some iPhone 15 models- before 10/24, but mostly iPhone 16- all models. I'm now thinking that it is software related, but with a connection to the "ON" connected function of the key- as in, when "ON" is pressed, the software/circuitry asks: is the Phone "OFF"(??), and/or a short or 'blind-garden path' has a reason not to allow the actual Turn-On. Maybe circuit board related, maybe lines of code related, or combinations. The tech pointed out that when a new rev is being built, it is something like going through a cafeteria food line; "We'll have some of this, not that, some more of the other", etc, and of course, each food item is prepared by different sets of people- they may not be talking to each other properly.

I just wish Apple had been more forthcoming and open about the problem[s], and on progress on the solution- at LEAST to their Apple Store techs and CSRs. So, I have my original new iPhone 16 e from Thursday evening, with today's reloaded system software, working OK since then, but not turned off since I left the Store. After my phone-cons tomorrow, I shall try OFF/ON again. The tech did say to let him know ASAP of any more and types of problems. I haven't made any phone call tests yet, that's on for tomorrow as well. . I will check the origin location tomorrow. Cheers and good feelings to you. Regards, Mike Jaureguy

Let’s see what apps are using your battery so much in just 30 minutes. Please post your battery capacity usage for last 24 hours. Here’s mine,

My new iPhone 16 won’t turn on. It was charged overnight. Help

This happened to me twice. Why can’t apple fix it. Very frustrating and a waste of money.

My 16 Pro died also. I guess we should have read the fine print that says the new phones are only good for 3 weeks. Yikes!

I have a 16 pro, and I have not had this glitch, but I bought my iPhone at atnt, not the Apple Store

This is currently happening to me….. iPhone 16 pro max